The cahps and sops programs provide evidence and data to inform researchers and others on patient experience of care and patient safety culture, and support quality improvement efforts.

Active Awarded Last action

Contract number
75Q80123F80005
Awardee
Awarding agency
Obligated
$17,374,312

Award facts

Contract value 76% obligated
  • $17,374,312.00 Current, with exercised options
  • $22,792,040.00 Potential, with all options
Completion date 74% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Time and Materials
Place of performance
Rockville, MD 20850, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00012 · Cahps VI and sops v unilateral modification to change the COR from karen chaves to cecelia hahn. $0
Supplemental Agreement for work within scope P00011 · Cahps VI and sops v bilateral modification to revise the SOW for task 18 to to incorporate the first phase of development of an american indian cahps survey $774,849
Supplemental Agreement for work within scope P00010 · Cahps VI and sops v bilateral modification to add optional task 16 to the PWS for option period 3 and 4 as well as reduce the cahps sops tasks related to… $59,249
Exercise an Option P00009 · Cahps VI and sops v bilateral modification to exercise option 3 and optional task 14 for 1/30/26-1/29/27 $4,143,717
Supplemental Agreement for work within scope P00008 · Bilateral modification to exercise optional task 14 as well as add optional task 15 to option period 2. This modification also updates the contracting officer… $998,684
Other Administrative Action P00007 · Cahps VI and sops v admin MOD to update COR from elma chowdhury to karen chaves and the CS from tara bertolini to lisa slavin $0
Exercise an Option P00006 · Cahps VI and sops v exercise option period 2 $3,495,819
Additional Work (new agreement, FAR part 6 applies) P00005 · Cahps VI and sops v add work to task 14 for all current and remaining option periods. $110,622
Exercise an Option P00004 · Cahps VI and sops v exercise optional task 14 on period 1. $418,539
Change Order P00003 · Cahps VI and sops v DE-scope task 12 from option periods 1-4 and exercise option period 1. $3,434,805
Change Order P00002 · Cahps VI and sops v update key personnel $0
Exercise an Option P00001 · Cahps VI and sops v exercise option task 14 for the base period $408,789
Original award $3,529,239
Show all 13

About this award

The Agency for Healthcare Research and Quality issued a delivery order to Westat, Inc. on January 30, 2023, with a ceiling value of $22.8 million under the GSA Multiple Award Schedule for the CAHPS and SOPS programs, which provide evidence and data on patient experience of care and patient safety culture to support quality improvement efforts. Ultimate completion is January 29, 2028.

Place of performance is Rockville, Maryland. The order is priced on a time-and-materials basis with no set-aside.

On this delivery order, Westat invoiced $2.3 million in FY2023 (8.7 FTEs, 18,010 contractor hours), $3.8 million in FY2024 (13.6 FTEs, 28,279 contractor hours), and $4 million in FY2025 (13.7 FTEs, 28,377 contractor hours). Derived government-paid hourly rates rose from $129.42 per hour in FY2023 to $139.93 per hour in FY2025. In FY2025, three subcontractors accounted for 3 percent of contractor hours; Westat self-performs the majority of delivery.

Quick answers

Who was awarded contract 75Q80123F80005?

75Q80123F80005 was awarded to Westat, Inc. by AHRQ Headquarters (Agency for Healthcare Research and Quality) on January 30, 2023.

How much is contract 75Q80123F80005 worth?

The government has obligated $17,374,312 on 75Q80123F80005. Its potential value, with all options, is $22,792,040.

Is contract 75Q80123F80005 an order under another contract?

Yes. 75Q80123F80005 is a delivery order under GS00F009DA, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 75Q80123F80005 competed?

The extent of competition for 75Q80123F80005 was full and open competition. The government received 1 offer.

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