Implementation of digital communication tool - DCT tool will send out email and in the future text campaigns to students.

Ended Awarded Last action

Contract number
0014
Awardee
Awarding agency
Obligated
$2,316,120

Award facts

Contract value 100% obligated
$2,316,120.29 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition after exclusion of sources Two Step
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20202, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Supplemental Agreement for work within scope P00012 · The purpose of this modification is to add funding for increase campaign volumes. $11,297
Other Administrative Action P00011 · The purpose of this modification is to change the contracting officer from kenneth bell to pennie summers $0
Additional Work (new agreement, FAR part 6 applies) P00010 · The purpose of this no-cost modification is to implement CR 5270 decommissioning of digital communications tool (DCT) task order #0014 under the IDIQ… $0
Other Administrative Action P00009 $508,027
Supplemental Agreement for work within scope P00008 $0
Supplemental Agreement for work within scope P00007 $324,259
Supplemental Agreement for work within scope P00006 $188,633
Exercise an Option P00005 · IDIQ scope: obtain contractor support: 1. To provide call intake, casework , and customer response /survey services for new and existing title IV aid delivery… $594,577
Other Administrative Action P00004 $0
Other Administrative Action P00003 · The purpose of this modification is to rescind the stop-work order $0
Other Administrative Action P00002 · The purpose of this modification is to stop work due to a lapse of fiscal year 2018 (FY18) appropriations $0
Other Administrative Action P00001 · Updating the POP $0
Original award $689,327
Show all 13

About this award

Written by GovTribe AI ·

The Department of Education's Office of Federal Student Aid awarded a firm-fixed-price delivery order contract to Senture LLC, a Teleperformance company, for the implementation of a Digital Communication Tool (DCT). The DCT will be used to send out email and, in the future, text message campaigns to students. The contract has a potential value of $2,316,120.29 and a completion date of January 31, 2020. Senture LLC is a foreign-owned, for-profit organization that provides multichannel contact center and business process outsourcing (BPO) solutions, including customer service, quality assurance, and training, to various federal agencies through prime contracts and subcontract arrangements.

Quick answers

Who was awarded contract 0014?

0014 was awarded to Senture LLC by Office of Federal Student Aid (Department of Education) on October 1, 2017.

How much is contract 0014 worth?

The government has obligated $2,316,120 on 0014.

Is contract 0014 an order under another contract?

Yes. 0014 is a delivery order under EDFSA14D0004, an indefinite delivery contract.

Was contract 0014 competed?

The extent of competition for 0014 was full and open competition after exclusion of sources.

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