Award of to#0012 under FSA IDIQ ED-FSA-14-D-0004 to consolidate feedback & dispute management systems
Ended Awarded Last action
- Contract number
- 0012
- Awardee
-
Senture LLC UEI GC51JCDRQP95
- Awarding agency
-
Office of Federal Student Aid
Department of Education
- Obligated
- $13,248,051
Award facts
- Contract value 100% obligated
- $13,248,051.33 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541511 Custom Computer Programming Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition after exclusion of sources Two Step
- Pricing
- Firm Fixed Price
- Place of performance
- Marydell, KY 40741, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$6,520 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $297,620 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $169,568 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $332,790 | |
| Other Administrative Action | $1,975,459 | |
| Supplemental Agreement for work within scope | $269,751 | |
| Supplemental Agreement for work within scope | $195,815 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $65,149 | |
| Exercise an Option | $4,734,247 | |
| Supplemental Agreement for work within scope | $318,042 | |
| Supplemental Agreement for work within scope | $42,326 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $825,713 | |
| Supplemental Agreement for work within scope | $21,946 | |
| Funding Only Action | -$499,979 | |
| Funding Only Action | $499,979 | |
| Supplemental Agreement for work within scope | $499,979 | |
| Supplemental Agreement for work within scope | $48,470 | |
| Original award | $3,457,696 |
Show all 26
About this award
This is a delivery order awarded to Senture LLC, a Teleperformance company, under the ED-FSA-14-D-0004 Indefinite Delivery, Indefinite Quantity (IDIQ) contract with the U.S. Department of Education's Office of Federal Student Aid (FSA). The $13,248,051.33 fixed-price delivery order is for the consolidation of feedback and dispute management systems to support FSA's contact center operations. The award does not indicate the use of any set-aside designations. Senture, a self-certified HUBZone small business, has received previous prime contract awards from federal agencies including the IRS, CFPB, and GSA to provide contact center services and support for government programs and citizen inquiries.
Quick answers
Who was awarded contract 0012?
0012 was awarded to Senture LLC by Office of Federal Student Aid (Department of Education) on August 1, 2017.
How much is contract 0012 worth?
The government has obligated $13,248,051 on 0012.
Is contract 0012 an order under another contract?
Yes. 0012 is a delivery order under EDFSA14D0004, an indefinite delivery contract.
Was contract 0012 competed?
The extent of competition for 0012 was full and open competition after exclusion of sources.
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