"other functions" the purpose of this task order is to purchase phone and web based surveys to measure customer satisfaction under contract # ED-FSA-10-d-0008. Federal student aid (FSA) requires…

Ended Awarded Last action

Contract number
0005
Awardee
Awarding agency
Obligated
$65,697

Award facts

Contract value 100% obligated
$65,697.02 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out 3 $0
Other Administrative Action 2 · For other functions base award: the purpose of this contract is to conduct telephone based fafsa customer satisfaction surveys. Modification: the purpose of… -$4,733
Other Administrative Action 1 · Other functions - the purpose of this modification is to add additional funding to contract ED-FSA-10-d-0008 task order 0005 for travel costs, and to extend the… $5,000
Original award $65,430

Description

"other functions" the purpose of this task order is to purchase phone and web based surveys to measure customer satisfaction under contract # ED-FSA-10-d-0008. Federal student aid (FSA) requires detailed customer service studies to assess satisfaction with its key aid delivery products and services. To that end the data from these surveys will be used to influence future enhancements to the financial awareness counseling tool (fact),and to gauge the impact of changes to the federal student aid information center (fsaic)on customer serivice.

Quick answers

Who was awarded contract 0005?

0005 was awarded to CFI Group Usa, L.L.C. by Office of Federal Student Aid (Department of Education) on August 24, 2012.

How much is contract 0005 worth?

The government has obligated $65,697 on 0005.

Is contract 0005 an order under another contract?

Yes. 0005 is a delivery order under EDFSA10D0008, an indefinite delivery contract.

Was contract 0005 competed?

The extent of competition for 0005 was full and open competition. The government received 1 offer.

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