Delivery Order 91003120D0002-91003123F0314

This federal contract award to Missouri Higher Education Loan Authority (Mohela), a non-profit organization, is for the provision of non-servicing contact center support and back-office processing services for the U.S. Department of Education's Office of Federal Student Aid. The $26,493,324.54 Firm Fixed Price Delivery Order contract is issued under Mohela's NextGen Enhanced Processing Solution Indefinite Delivery/Indefinite Quantity (IDIQ) contract, which supports the Department's efforts to modernize and streamline federal student loan management processes. The contract does not utilize any set-aside designations. Mohela also holds the $16 billion Unified Servicing and Data Solution (USDS) IDIQ contract, enabling the organization to provide comprehensive services across the federal student loan lifecycle, including contact center support, back-office processing, and business operations modernization.