The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks…

Ended Awarded Last action

Contract number
91003122F0302
Awardee
Awarding agency
Obligated
$19,606,512

Award facts

Contract value 100% obligated
$19,606,512.41 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 5 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Wildwood, MO 63005, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00013 · The purpose of this modification is to DE-obligate funding in the amount of $1,504,054.71 for ramp task order (BPO o & m activities) for the period of… -$1,504,055
Other Administrative Action P00012 · The purpose of this modification is to extend the period of performance at no additional cost to the government. There is sufficient funding on the task order… $0
Supplemental Agreement for work within scope P00011 · The purpose of this administrative modification is to delete and replace the common pricing tables, update the hours of operation for the contact center,… $0
Other Administrative Action P00010 · The purpose of this modification is to change the due date of deliverable no. 01 staffing plans and training plans from 1ST to 5TH of each month. $0
Other Administrative Action P00009 · The purpose of this modification is to extend the current task order from february 14, 2023 through april 30, 2023 at no additional cost to the government. $0
Exercise an Option P00008 $3,589,185
Exercise an Option P00007 · The purpose of this modification is to extend services under the current task order through 12/31/2022 utilizing far 52.217-8 extension of services.… $3,167,277
Other Administrative Action P00006 · To provide incremental funding in the amount of $2,983,811.00, pandemic connected loan discharge o & m funds in the amount of $561,791.75, and funding in the… $3,968,307
Supplemental Agreement for work within scope P00005 · The purpose of this modification is to provide funds in the amount of $10,183.64, in support of "CR 6374 - emergency limited pslf waiver refresher webinar for… $10,184
Supplemental Agreement for work within scope P00004 · The purpose of this modification is to provide funding for approved CR 6113, BPO vendor java installation licenses to support dmcs debt manager, and to… $6,015,000
Supplemental Agreement for work within scope P00003 · The purpose of this modification is to add incremental funding for the ramp-up task order and incorporate/document all BPO task order change requests (CRS). $1,107,458
Other Administrative Action P00002 · The purpose of this modification is to revise the hours of operation post-migration and update the performance metrics/slas. $0
Funding Only Action P00001 · The purpose of this modification is to incrementally/partially fund the ramp-up task order for non-servicing contact center support and back-office processing… $2,422,564
Original award $830,593
Show all 14

About this award

Written by GovTribe AI ·

This federal contract award, valued at $19,606,512.41, was issued by the U.S. Department of Education's Office of Federal Student Aid to the Missouri Higher Education Loan Authority (Mohela), a non-profit organization that provides student loan servicing and business process operations services. The award is a delivery order under the $1.7 billion NextGen Enhanced Processing Solution Indefinite Delivery/Indefinite Quantity (IDIQ) contract, which covers contact center, back-office processing, and business operations across the federal student loan lifecycle. This specific task order will allow Mohela, as one of the NextGen BPO providers, to begin performing tasks under all non-servicing functional areas as part of the Department's Business Process Operations modernization efforts. The contract does not have a set-aside designation and has an ultimate completion date of May 4, 2023.

Description

As the agency reported it.

The purpose of this requirement (task order 0002) is to issue identical ramp-up task orders to all BPO providers. The ramp-up task orders will allow next GEN BPO providers to begin performing tasks under all non-servicing functional areas.

Quick answers

Who was awarded contract 91003122F0302?

91003122F0302 was awarded to Missouri Higher Education Loan Authority by Office of Federal Student Aid (Department of Education) on November 5, 2021.

How much is contract 91003122F0302 worth?

The government has obligated $19,606,512 on 91003122F0302.

Is contract 91003122F0302 an order under another contract?

Yes. 91003122F0302 is a delivery order under 91003120D0002, an indefinite delivery contract, on NextGen Enhanced Processing Solution.

Was contract 91003122F0302 competed?

The extent of competition for 91003122F0302 was full and open competition. The government received 5 offers.

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