FY26 UDO initiative - business analyst and technician

The National Institutes of Health Clinical Center awarded a Delivery Order valued at $166,118.40 to Penobscot Support Services, LLC under the FY26 UDO Initiative for Business Analyst and Technician support services. This contract award, announced on February 20, 2020, with an ultimate completion date of April 14, 2021, is structured as a Firm Fixed Price delivery order under an 8(a) Sole Source set-aside. Penobscot Support Services, a tribally-owned, minority-owned small business based in Indian Island, Maine, brings substantial relevant experience to this engagement, having served as a primary contractor to the NIH Clinical Center since 2011 with delivery orders historically valued between $20,000 and $7.7 million. The company's prior work with the Clinical Center encompasses IT operations and maintenance services supporting critical research systems including the Clinical Research Information System (CRIS) and Biomedical Translational Research Information System (BTRIS), as well as IT staffing support and research services including biostatisticians and health IT systems engineers.

Penobscot Support Services holds multiple federal certifications including SBA 8(a) Business Development Program status, Small Disadvantaged Business designation, and Native American-owned firm status, positioning the company competitively within the federal contracting landscape. The business analyst and technician services under this delivery order will be performed at the NIH Clinical Center's facility in Bethesda, Maryland. The award reflects the contractor's proven capability to deliver mission-critical operational support to complex federal research environments and complements Penobscot's broader portfolio of federal contracts, which currently includes a $4 million electrical maintenance contract with the National Institute of Standards and Technology and an $8.8 million emergency backup power systems contract with the Department of Defense.