Penobscot Support Services, LLC

Penobscot Support Services, LLC is a tribally-owned, minority-owned small business headquartered in Indian Island, Maine, that has established itself as a versatile federal contractor supporting complex government operational needs. The company holds multiple certifications including SBA 8(a) Business Development Program status, Small Disadvantaged Business designation, Native American-owned firm status, and DOT-certified Disadvantaged Business Enterprise (DBE) classification. Penobscot leverages these certifications to compete for and secure federal contract work across multiple agencies and service categories, demonstrating substantial relevant experience in delivering mission-critical services to the federal government since its registration with SAM.gov in March 2011.

Penobscot Support Services has delivered an extensive portfolio of services across numerous federal agencies, with the National Institutes of Health Clinical Center serving as a primary customer. The company has provided information technology operations and maintenance services, including support for the Clinical Research Information System (CRIS) and Biomedical Translational Research Information System (BTRIS), with delivery orders valued between $20,000 and $7.7 million. IT-related services have included procurement of IT support, software, commodities, and solutions; IT staffing support for specialized departments such as transfusion medicine and radiology; help desk services; and systems engineering and architecture support. Beyond IT services, Penobscot has provided research support services including clinical annotators, subject matter experts, biostatisticians, medical physicists, and specialized personnel such as ACR-qualified magnetic resonance scientists and health IT systems engineers. The company has also executed facilities maintenance and logistics contracts with the U.S. Army Research, Development and Engineering Command at Aberdeen Proving Ground in Maryland, providing emergency generator repair services, facilities and logistics support, move and minor construction services, and routine maintenance and operational testing of emergency power supply systems. Additional federal customers include the National Institute of Standards and Technology, where Penobscot has provided electrical maintenance, testing, crane inspection and repair services, and solar array maintenance; the Food and Drug Administration, where the company supplied operation and maintenance services at the Irvine, California facility along with specialized repairs such as sewage ejection system repairs and irrigation and landscape management; and the Department of Defense's Northeast Region and Chemical Materials Agency. Service delivery locations have primarily been in Maryland (Bethesda, Aberdeen Proving Ground, Gaithersburg, Silver Spring), California (Irvine), and Maine (Indian Island and Westlake). Notably, all recent delivery orders do not utilize small business set-asides, indicating Penobscot's ability to compete on an unrestricted basis.

Penobscot Support Services currently holds two prime indefinite delivery contracts with the federal government. The first is a $4 million single-award, 8(a) sole-source indefinite delivery contract with the National Institute of Standards and Technology, awarded on September 20, 2021, with an ultimate completion date of September 30, 2025. This contract provides electrical maintenance and testing services at NIST's Gaithersburg, Maryland campus and has generated over $2.3 million in firm-fixed-price delivery orders for services including solar array maintenance, water condenser repairs, high voltage gear testing, and general electrical maintenance and testing. The second is a more recent $8.8 million single-award indefinite delivery contract awarded by the U.S. Department of Defense's Northeast Region on May 21, 2025, with performance extending through May 20, 2030. This contract requires Penobscot to provide comprehensive maintenance and emergency response services for Emergency Backup Power Systems at Aberdeen Proving Ground in Maryland, encompassing all labor, supervision, materials, consumables, and equipment necessary for preventative maintenance, system checks, and emergency service response activities. The first delivery order issued under this DoD contract, valued at $282,405.88 with a completion date of September 9, 2026, directed Penobscot to perform emergency generator repair services at both Aberdeen Proving Ground and the Adelphi Laboratory Center in Maryland. These indefinite delivery vehicles position Penobscot to continue providing critical infrastructure maintenance and emergency response services to NIST and the Department of Defense over the next several years.

trades; mechanical; maintenance; repair; Electrical; janitorial; IT; FSS/BOS support. Energy project support, Program Mgnmnt, computer hardware/software