The CSC help desk responds to approximately 5,000 facilities-related service requests annually. The CSC is responsible for providing support services for the snow suite of applications which currently…
Active Awarded Last action
- Contract number
- 91990025F0020
- Awardee
-
Prometheus Digital LLC UEI MSMKE8R7DX63
- Awarding agency
-
Contracts and Acquisition Management
Department of Education
- Obligated
- $1,722,590
Award facts
- Contract value 65% obligated
-
- $1,722,590.03 Current, with exercised options
- $2,661,732.70 Potential, with all options
- Completion date 53% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Financial Officer Department of Education
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition after exclusion of sources · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20202, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $37,602 | |
| Exercise an Option | $868,969 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $0 | |
| Funding Only Action | $0 | |
| Original award | $847,465 |
About this award
The Office of the Chief Financial Officer issued a $2.66 million delivery order to Prometheus Digital LLC on March 22, 2025, under the 8(a) STARS III GWAC for ServiceNow Customer Service Center support, issued under Competitive 8(a) set-aside.
Prometheus Digital LLC is an SBA-certified 8(a) program participant and small disadvantaged business. The Customer Service Center provides support services for the ServiceNow suite of applications, including request tracking, asset management, supply inventory, and customer service satisfaction surveys, responding to approximately 5,000 facilities-related service requests annually. Place of performance is Washington, DC 20202. The order carries an in-scope increase for additional hours and extends through March 21, 2028. Pricing is firm fixed price.
Description
The CSC help desk responds to approximately 5,000 facilities-related service requests annually. The CSC is responsible for providing support services for the snow suite of applications which currently include request tracking, asset management, suppl
Quick answers
Who was awarded contract 91990025F0020?
91990025F0020 was awarded to Prometheus Digital LLC by Contracts and Acquisition Management (Department of Education) on March 22, 2025.
How much is contract 91990025F0020 worth?
The government has obligated $1,722,590 on 91990025F0020. Its potential value, with all options, is $2,661,733.
Which agency awarded contract 91990025F0020?
Contracts and Acquisition Management (Department of Education) awarded 91990025F0020, with funding from Office of the Chief Financial Officer (Department of Education).
Is contract 91990025F0020 an order under another contract?
Yes. 91990025F0020 is a delivery order under 47QTCB22D0033, a government wide acquisition contract (GWAC), on 8(a) STARS III (STARS III).
Was contract 91990025F0020 competed?
The extent of competition for 91990025F0020 was full and open competition after exclusion of sources. The government received 1 offer. It was set aside: Competitive 8(a).
On GovTribe
See this award's full record
- Every transaction and funding action
- The awardee's other awards and teaming partners
- Similar awards and recompete opportunities
- Ask GovTribe AI about this award