Artificial intelligence native complaint intake and case analysis solution
Active Awarded Last action
- Contract number
- 47QACA26F0343
- Awardee
-
Kaizen Laboratories Inc. UEI KZ7NSHFWWSF8
- Awarding agency
-
Federal Acquisition Service
General Services Administration
- Obligated
- $5,033,471
Award facts
- Opportunity
-
- 47QACA26Q0408 Solicitation number
- Contract value 100% obligated
- $5,033,470.65 Current and potential, with all options
- Completion date 21% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Financial Officer Department of Education
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20202, USA
- Legislative mandates
-
- Other statutory authority
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $510,000 | |
| Original award | $4,523,471 |
About this award
The Office of the Chief Financial Officer issued a $5,033,470.65 delivery order to Kaizen Laboratories Inc., a self-certified small disadvantaged business, on August 6, 2026, for an artificial intelligence native complaint intake and case analysis solution. The order is placed under the GSA Multiple Award Schedule and carries a firm fixed price. Ultimate completion is set for August 5, 2027. Place of performance is Washington, DC. The ceiling value is $5,033,470.65 with no additional potential value beyond the stated ceiling.
Quick answers
Who was awarded contract 47QACA26F0343?
47QACA26F0343 was awarded to Kaizen Laboratories Inc. by Federal Acquisition Service (General Services Administration) on August 6, 2026.
How much is contract 47QACA26F0343 worth?
The government has obligated $5,033,471 on 47QACA26F0343.
Which agency awarded contract 47QACA26F0343?
Federal Acquisition Service (General Services Administration) awarded 47QACA26F0343, with funding from Office of the Chief Financial Officer (Department of Education).
Is contract 47QACA26F0343 an order under another contract?
Yes. 47QACA26F0343 is a delivery order under 47QTCA26D003S, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 47QACA26F0343 competed?
The extent of competition for 47QACA26F0343 was full and open competition. The government received 1 offer.
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