Helpdesk support services

Active Awarded Last action

Contract number
2032H523F00825
Awardee
Awarding agency
Obligated
$5,930,960

Award facts

Contract value 80% obligated
  • $5,930,960.00 Current, with exercised options
  • $7,413,700.00 Potential, with all options
Completion date 61% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 14 offers Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, DC 20010, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00006 · Modification #6 purpose is to fund and exercise option year 3 for on-site information technology help-desk support services. $1,482,740
Exercise an Option P00005 · Modification #5 purpose is to fund and exercise option year 2 for on-site information technology help-desk support services. $1,482,740
Other Administrative Action P00004 · On-site information technology help-desk support services. $0
Other Administrative Action P00003 · Modification P00003 is to update the description of this requirement. $0
Other Administrative Action P00002 · Modification P00002 is to update the contracting specialist and contracting office $0
Exercise an Option P00001 $1,482,740
Original award $1,482,740

About this award

The Internal Revenue Service issued a delivery order to Terrestris, LLC, a service-disabled veteran-owned small business and SBA-certified 8(a) Program participant, on September 30, 2023, with a ceiling value of $7.413 million under the GSA Multiple Award Schedule for on-site information technology helpdesk support services through September 29, 2028.

Place of performance is Washington, DC. This is Modification #6, which funds and exercises Option Year 3. The order is priced on a firm fixed price basis with no set-aside applied beyond the awardee's underlying SBA certifications.

In FY2024, the order generated $1.5 million in invoiced revenue across 6.0 FTEs and 12,415 contractor hours, yielding a derived government-paid rate of $119.43 per hour. In FY2025, invoiced volume held steady at $1.5 million across an expanded 11.2 FTEs. Terrestris self-performed all reported hours with no subcontractor engagement on this award.

Quick answers

Who was awarded contract 2032H523F00825?

2032H523F00825 was awarded to Terrestris, LLC by Internal Revenue Service (Department of the Treasury) on September 30, 2023.

How much is contract 2032H523F00825 worth?

The government has obligated $5,930,960 on 2032H523F00825. Its potential value, with all options, is $7,413,700.

Is contract 2032H523F00825 an order under another contract?

Yes. 2032H523F00825 is a delivery order under 47QTCA23D0047, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 2032H523F00825 competed?

The extent of competition for 2032H523F00825 was full and open competition. The government received 14 offers.

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