VA audio response saas solution

Ended Awarded

Contract number
36C10B24F0386
Awardee
Awarding agency
Obligated
$1,000,000

Award facts

Contract value 1% obligated
  • $1,000,000.00 Current, with exercised options
  • $124,031,839.00 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
511210 Software Publishers
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Santa Barbara, CA 93101, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

This federal contract award to Payton Merger Sub II LLC, doing business as Audiocare, An Artera Company, provides a Software-as-a-Service (SaaS) solution for audio-based patient communication services to the U.S. Department of Veterans Affairs (VA). The $124,031,839 firm fixed-price delivery order contract has a period of performance through September 2031. Audiocare, a for-profit limited liability company, will deliver a suite of software products and services to enhance care coordination, streamline pharmacy operations, and improve patient outreach at VA healthcare facilities nationwide.

The contract is not set-aside and is associated with the VA's Enterprise-Wide IT Services Solutions multiple-award vehicle. Audiocare also holds a $500,000 Federal Supply Schedule contract and a $442,800 single-award Blanket Purchase Agreement with the VA's Veterans Integrated Service Network 8, which have facilitated over $4 million in additional delivery orders for the company's specialized communication tools. Through these contract vehicles, Audiocare has provided audio-based appointment reminders, medication refill requests, prescription renewal processing, and disease management programs to support VA, Department of Defense, and Indian Health Service healthcare operations.

Quick answers

Who was awarded contract 36C10B24F0386?

36C10B24F0386 was awarded to Payton Merger Sub II LLC by VA Technology Acquisition Center (Headquarters) on September 23, 2024.

How much is contract 36C10B24F0386 worth?

The government has obligated $1,000,000 on 36C10B24F0386. Its potential value, with all options, is $124,031,839.

Is contract 36C10B24F0386 an order under another contract?

Yes. 36C10B24F0386 is a delivery order under 47QTCA22D00CM, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 36C10B24F0386 competed?

The extent of competition for 36C10B24F0386 was full and open competition. The government received 1 offer.

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