The requirement is for support in transitioning from opentext/cisco technology integrated with servicenow (irworks) to cisco only (appdynamics/splunk) to interface for automated IT-ticketing.
Ended Awarded Last action
- Contract number
- 205AE926F00039
- Awardee
-
Intact Technology Inc. UEI SNE1FRA3N5K5
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $1,631,001
Award facts
- Contract value 100% obligated
- $1,631,000.96 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Reston, VA 20191, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
Award details come from SAM.gov/FPDS.
About this award
The Internal Revenue Service awarded a $1.63M delivery order to Intact Technology Inc. on January 30, 2026, for technology transition support through September 29, 2026. The requirement involves migrating the agency's IT infrastructure from an integrated OpenText/Cisco solution leveraging ServiceNow (IRWorks) to a Cisco-only environment utilizing AppDynamics and Splunk for automated IT ticketing. This delivery order, issued under Intact Technology's General Services Administration Multiple Award Schedule contract (47QTCA22D00B2), represents a firm fixed-price engagement with no set-aside designation. The work will be performed in Herndon, Virginia.
Intact Technology Inc., headquartered in Reston, Virginia, brings substantial expertise to this modernization initiative through its extensive track record supporting the IRS across multiple high-value technology programs. The company has previously delivered operations and maintenance support for the IRWorks program ($8.35M), IT Service Management support ($18.57M), ServiceNow deployments ($19.6M), and MicroFocus software solutions (exceeding $40M), positioning it as a preferred partner for the agency's complex technology transformation efforts. This engagement aligns with the IRS's broader modernization objectives and builds upon Intact Technology's demonstrated capability in enterprise software integration, service management platforms, and infrastructure monitoring solutions.
Quick answers
Who was awarded contract 205AE926F00039?
205AE926F00039 was awarded to Intact Technology Inc. by Internal Revenue Service (Department of the Treasury) on January 30, 2026.
How much is contract 205AE926F00039 worth?
The government has obligated $1,631,001 on 205AE926F00039.
Is contract 205AE926F00039 an order under another contract?
Yes. 205AE926F00039 is a delivery order under 47QTCA22D00B2, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 205AE926F00039 competed?
The extent of competition for 205AE926F00039 was full and open competition. The government received 1 offer.
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