Information technology service management (itsm) irworks operation support. Modification to update fpds description.
Ended Awarded Last action
- Contract number
- 205AE925F00032
- Awardee
-
Intact Technology Inc. UEI SNE1FRA3N5K5
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $18,565,441
Award facts
- Contract value 100% obligated
- $18,565,440.74 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Reston, VA 20191, USA
- Legislative mandates
-
- Clinger-Cohen Act FAR part 39
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $4,947,884 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $4,947,884 | |
| Original award | $8,669,672 |
About this award
Modification P00004 represents a fully-funded extension to the Information Technology Service Management (ITSM) IRWorks Operation Support delivery order awarded to Intact Technology Inc., a Reston, Virginia-based IT software consulting and managed services provider. The modification adds three contract line items totaling approximately $4.1 million to support continued operational and maintenance services for the Internal Revenue Service's IRWorks program through December 31, 2025. The delivery order, awarded on January 8, 2025, operates under a firm fixed-price structure with a total ceiling value of $18.6 million and carries a total small business set-aside designation. This effort is executed as a delivery order under Intact Technology's General Services Administration Multiple Award Schedule contract (47QTCA22D00B2), which has been the primary contracting mechanism through which the company delivers IT products and services to civilian federal agencies since July 2022.
Intact Technology has established significant expertise supporting IRS technology modernization initiatives, with prior major contract awards including operation and maintenance support for the IRWorks Program valued at $8.35 million and a $19.6 million ServiceNow Workstreams Release 3 deployment. The company's federal service portfolio extends across multiple civilian agencies and encompasses IT service management, infrastructure monitoring, software licensing, and performance testing capabilities. The IRWorks program itself represents a critical IRS tax processing and operational platform, making Intact Technology's continued operational support essential to maintaining the Service's technology infrastructure and service delivery capabilities.
Quick answers
Who was awarded contract 205AE925F00032?
205AE925F00032 was awarded to Intact Technology Inc. by Internal Revenue Service (Department of the Treasury) on January 8, 2025.
How much is contract 205AE925F00032 worth?
The government has obligated $18,565,441 on 205AE925F00032.
Is contract 205AE925F00032 an order under another contract?
Yes. 205AE925F00032 is a delivery order under 47QTCA22D00B2, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 205AE925F00032 competed?
The extent of competition for 205AE925F00032 was full and open competition. The government received 4 offers. It was set aside: Total Small Business.
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