Service desk
Ended Awarded Last action
- Contract number
- 34300021F0019
- Awardee
-
Teksynap Corporation UEI C2T2JWN1D2K4
- Awarding agency
-
International Trade Commission
- Obligated
- $9,947,861
Award facts
- Contract value 100% obligated
- $9,947,861.09 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 16 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20436, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,979,753 | |
| Exercise an Option | $2,295,933 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $66,150 | |
| Exercise an Option | $1,920,210 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $1,871,927 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $124,181 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $1,689,706 |
Show all 11
About this award
The International Trade Commission issued a delivery order to Teksynap Corporation on June 23, 2021, for service desk support with a ceiling value of $9.95 million and ultimate completion date of June 22, 2026.
Teksynap is a minority-owned, self-certified small disadvantaged business. Place of performance is Washington, DC.
Service Contract Inventory data reflects actual government-invoiced labor across the order's performance period. In FY2024, the most recent reported fiscal year, Teksynap self-performed 12.2 FTEs across 25,443 contractor hours at a derived blended rate of $81.76 per hour. The labor footprint grew substantially from FY2021 (2.2 FTEs, 4,622 hours) through FY2024, reflecting expanded service desk staffing over the order's tenure. The derived hourly rate declined from $91.40 in FY2021 to $81.76 by FY2024. Through FY2024, Teksynap reported no subcontractor involvement; all hours were self-performed.
Quick answers
Who was awarded contract 34300021F0019?
34300021F0019 was awarded to Teksynap Corporation by International Trade Commission on June 23, 2021.
How much is contract 34300021F0019 worth?
The government has obligated $9,947,861 on 34300021F0019.
Is contract 34300021F0019 an order under another contract?
Yes. 34300021F0019 is a delivery order under 47QTCA19D00CN, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 34300021F0019 competed?
The extent of competition for 34300021F0019 was full and open competition. The government received 16 offers.
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