CX study.
Ended Awarded Last action
- Contract number
- 1305M423FNEEA0111
- Awardee
-
Forrester Research, Inc. UEI NLUTK3FEDPB8
- Awarding agency
-
National Oceanic and Atmospheric Administration
Department of Commerce
- Obligated
- $2,800,000
Award facts
- Opportunity
-
- 1305L423QNEEA0080 Solicitation number
- Contract value 100% obligated
- $2,800,000.00 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Takoma Park, MD 20901, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,400,000 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $1,400,000 |
About this award
This contract was awarded to Forrester Research, Inc. (Forrester) by the National Oceanic and Atmospheric Administration (NOAA), a civilian agency within the U.S. Department of Commerce. The contract has a Ceiling Value of $2,800,000.00 and is for a CX (Customer Experience) STUDY. The contract is a Delivery Order under Forrester's existing Multiple Award Schedule (MAS) contract with the General Services Administration (GSA). The contract does not have a Set-Aside designation. Through this contract, Forrester will provide NOAA with market research, IT consulting, data analytics, surveys, and advisory services to support the agency's customer experience improvement initiatives. Forrester has extensive experience delivering similar technology strategy and advisory services to other federal agencies, including the Departments of Treasury, Homeland Security, and Veterans Affairs.
Quick answers
Who was awarded contract 1305M423FNEEA0111?
1305M423FNEEA0111 was awarded to Forrester Research, Inc. by National Oceanic and Atmospheric Administration (Department of Commerce) on September 21, 2023.
How much is contract 1305M423FNEEA0111 worth?
The government has obligated $2,800,000 on 1305M423FNEEA0111.
Is contract 1305M423FNEEA0111 an order under another contract?
Yes. 1305M423FNEEA0111 is a delivery order under 47QTCA18D001C, a federal supply schedule, on Multiple Award Schedule (MAS).
Was contract 1305M423FNEEA0111 competed?
The extent of competition for 1305M423FNEEA0111 was full and open competition. The government received 1 offer.
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