Pbgc online and telephone surveys

Active Awarded Last action

Contract number
140D0425F0886
Awardee
Awarding agency
Obligated
$321,335

Award facts

Opportunity
  • 140D0425Q0750 Solicitation number
Contract value 16% obligated
  • $321,335.17 Current, with exercised options
  • $2,041,009.47 Potential, with all options
Completion date 22% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Ann Arbor, MI 48108, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Additional Work (new agreement, FAR part 6 applies) P00001 $6,828
Original award $314,507

About this award

The Pension Benefit Guaranty Corporation (PBGC) awarded a $2.04 million delivery order to CFI Group USA LLC for online and telephone surveys, effective through September 21, 2030. This firm-fixed-price contract, issued on September 22, 2025, will be performed in Ann Arbor, Michigan. The award carries no set-aside designation, indicating open competition. CFI Group USA LLC is a market research and consulting firm specializing in customer satisfaction surveys and performance assessment services for federal agencies, with particular expertise in the American Customer Satisfaction Index (ACSI) methodology.

This delivery order is issued under CFI Group USA LLC's existing General Services Administration Multiple Award Schedule (MAS) Blanket Purchase Agreement, which holds a $13.6 million ceiling and has generated over 30 call orders across multiple federal agencies. The contract enables the PBGC to measure customer experiences and program effectiveness through sophisticated survey design, implementation, and data analysis services. Given the PBGC's mission to protect pension benefits and serve pension plan participants, these surveys will likely support stakeholder feedback collection and performance measurement initiatives that inform agency operations and program improvements.

Quick answers

Who was awarded contract 140D0425F0886?

140D0425F0886 was awarded to CFI Group Usa, L.L.C. by Interior Business Center (Office of Policy Management and Budget) on September 22, 2025.

How much is contract 140D0425F0886 worth?

The government has obligated $321,335 on 140D0425F0886. Its potential value, with all options, is $2,041,009.

Which agency awarded contract 140D0425F0886?

Interior Business Center (Office of Policy Management and Budget) awarded 140D0425F0886, with funding from Pension Benefit Guaranty Corporation.

Is contract 140D0425F0886 an order under another contract?

Yes. 140D0425F0886 is a delivery order under 47QRAA19D0060, a federal supply schedule, on Multiple Award Schedule (MAS).

Was contract 140D0425F0886 competed?

The extent of competition for 140D0425F0886 was full and open competition. The government received 1 offer.

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