Uspto contact center (UCC)
Ended Awarded Last action
- Contract number
- 1333BJ20F00280005
- Awardee
-
Riva Solutions Inc. UEI E83BPDKCKUA8
- Awarding agency
-
US Patent and Trademark Office
Department of Commerce
- Obligated
- $4,006,154
Award facts
- Opportunity
-
- Professional Service Schedule Solicitation · Posted Jun 10, 2019
- Contract value 100% obligated
- $4,006,154.23 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 541614 Process, Physical Distribution, and Logistics Consulting Services
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 3 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- West McLean, VA 22102, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $472,090 | |
| Supplemental Agreement for work within scope | $84,302 | |
| Exercise an Option | $855,219 | |
| Change Order | $888,990 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $696,772 | |
| Funding Only Action | $42,534 | |
| Change Order | $124,461 | |
| Change Order | $0 | |
| Original award | $841,786 |
About this award
The Department of Commerce U.S. Patent and Trademark Office (USPTO) awarded a $4,006,154.23 Firm Fixed Price Delivery Order contract to Riva Solutions, Inc. for USPTO CONTACT CENTER (UCC) services. The contract is under the General Services Administration (GSA) Professional Services Schedule (PSS). Riva Solutions is a SBA Certified 8(a) Program Participant providing digital transformation services to various government agencies. The contract has no set-aside designation and will be performed in McLean, VA. Riva Solutions has experience delivering IT services and solutions to government customers, including agencies such as HHS, DOC, DOD, DOT, DOI, and USDA. The contract supports the USPTO's contact center services and aligns with Riva Solutions' expertise in areas like DevSecOps, cloud, data and analytics, and cybersecurity.
Quick answers
Who was awarded contract 1333BJ20F00280005?
1333BJ20F00280005 was awarded to Riva Solutions Inc. by US Patent and Trademark Office (Department of Commerce) on October 21, 2019.
How much is contract 1333BJ20F00280005 worth?
The government has obligated $4,006,154 on 1333BJ20F00280005.
Is contract 1333BJ20F00280005 an order under another contract?
Yes. 1333BJ20F00280005 is a delivery order under 47QRAA19D0024, a federal supply schedule, on The Professional Services Schedule (PSS).
Was contract 1333BJ20F00280005 competed?
The extent of competition for 1333BJ20F00280005 was full and open competition. The government received 3 offers.
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