Catts remote help desk
Active Awarded Last action
- Contract number
- 1331L524F13500556
- Awardee
-
Progov Partners LLC UEI H8C5J3U3CRN7
- Awarding agency
-
Office of the Secretary
Department of Commerce
- Obligated
- $3,808,287
Award facts
- Contract value 55% obligated
-
- $3,808,287.25 Current, with exercised options
- $6,928,807.33 Potential, with all options
- Completion date 46% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- International Trade Administration Department of Commerce
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Set-aside
- Total Small Business
- Competition
- Full and Open Competition after exclusion of sources · 5 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20230, USA
- Legislative mandates
-
- Employment Eligibility Verification (E-Verify) FAR subpart 22.18
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,514,629 | |
| Other Administrative Action | -$40,515 | |
| Exercise an Option | $1,484,936 | |
| Original award | $849,237 |
About this award
The U.S. International Trade Administration awarded a delivery order valued at $6.93 million to Progov Partners LLC on September 23, 2024, for remote help desk services under the CATTS Remote Help Desk program. This contract, designated as a Total Small Business set-aside, is structured as a firm fixed-price delivery order and extends through March 31, 2029. Progov Partners, an SBA-certified 8(a) joint venture small business headquartered in Vienna, Virginia, brings extensive experience in IT help desk operations and professional services delivery to federal agencies. The award is issued under the parent Indefinite Delivery Vehicle titled "OCIO IT Support Services," a $76.8 million contract with the Department of Commerce that provides IT support services across the agency's operations.
This delivery order supports the International Trade Administration's operational continuity by providing scalable remote help desk capabilities to maintain agency IT infrastructure and end-user support. Progov Partners' selection reflects its established track record delivering IT help desk services and leveraging its diverse socioeconomic certifications as a minority-owned, women-owned, and economically disadvantaged women-owned business. The firm's portfolio includes significant federal contracts across civilian agencies, positioning it to deliver responsive, cost-effective support services while advancing the government's small business utilization objectives.
Quick answers
Who was awarded contract 1331L524F13500556?
1331L524F13500556 was awarded to Progov Partners LLC by Office of the Secretary (Department of Commerce) on September 23, 2024.
How much is contract 1331L524F13500556 worth?
The government has obligated $3,808,287 on 1331L524F13500556. Its potential value, with all options, is $6,928,807.
Which agency awarded contract 1331L524F13500556?
Office of the Secretary (Department of Commerce) awarded 1331L524F13500556, with funding from International Trade Administration (Department of Commerce).
Is contract 1331L524F13500556 an order under another contract?
Yes. 1331L524F13500556 is a delivery order under 1331L523D13OS0034, an indefinite delivery contract, on OCIO IT SUPPORT SERVICES.
Was contract 1331L524F13500556 competed?
The extent of competition for 1331L524F13500556 was full and open competition after exclusion of sources. The government received 5 offers. It was set aside: Total Small Business.
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