Call center services
Ended Definitive Contract Awarded Last action
- Contract number
- W9124J19C0026
- Awardee
-
Web-Hed Technologies, LLC UEI L7KBLCN4YJX9
- Awarding agency
-
MICC Fort Sam Houston
Mission and Installation Contracting Command, Department of Defense
- Obligated
- $1,270,759
Award facts
- Opportunity
-
- Wounded Warrior Call Center Pre-Solicitation · W9124J19R0006 · Posted Feb 8, 2019
- Soldiers and Family Hotline Solicitation · Posted Jul 17, 2019
- Contract value 99% obligated
-
- $1,270,758.90 Current, with exercised options
- $1,283,538.90 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Medical Command Department of the Army, Department of Defense
- NAICS code
- 624190 Other Individual and Family Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- HUBZone
- Competition
- Competed under SAP · 12 offers Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- JBSA FT SAM HOUSTON, TX 78234, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Funding Only Action | $17,436 | |
| Funding Only Action | $27,369 | |
| Other Administrative Action | $424,156 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $400,744 | |
| Original award | $401,054 |
About this award
The U.S. Department of the Army Medical Command awarded a Firm Fixed Price, definitive contract for $1,283,538.90 to Web-Hed Technologies Inc. (doing business as Web Head) to provide call center services. This award was set aside for HUBZone small businesses and has a period of performance through October 31, 2022.
Web Head is a woman-owned small business that provides IT services and has previously supported the Defense Health Agency, Air Force, Army, and Army Medical Command through prime contracts and subcontracts. This call center services contract builds on Web Head's experience in areas such as protocol support, recruiting marketing, combat health system analysis, and call center operations.
Quick answers
Who was awarded contract W9124J19C0026?
W9124J19C0026 was awarded to Web-Hed Technologies, LLC by MICC Fort Sam Houston (Mission and Installation Contracting Command) on August 30, 2019.
How much is contract W9124J19C0026 worth?
The government has obligated $1,270,759 on W9124J19C0026. Its potential value, with all options, is $1,283,539.
Which agency awarded contract W9124J19C0026?
MICC Fort Sam Houston (Mission and Installation Contracting Command) awarded W9124J19C0026, with funding from Medical Command (Department of the Army).
Was contract W9124J19C0026 competed?
The extent of competition for W9124J19C0026 was competed under sap. The government received 12 offers. It was set aside: HUBZone.
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