Service HR phone center support

Ended Definitive Contract Awarded Last action

Contract number
W9124D22C0002
Awardee
Awarding agency
Obligated
$44,995,292

Award facts

Opportunity
  • W9124D21R0010 Solicitation number
Contract value 87% obligated
  • $45,027,364.69 Current, with exercised options
  • $51,811,140.73 Potential, with all options
Completion date 100% complete
Current and potential, with all options
Contracting staff
Funding agency
Office of the Chief of Staff Headquarters, Department of Defense
Set-aside
No set-aside
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Fort Knox, KY 40122, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00023 $7,503,522
Supplemental Agreement for work within scope P00022 $0
Other Administrative Action P00021 $778,788
Terminate for Convenience P00020 $0
Funding Only Action P00019 $830,484
Other Administrative Action P00018 $0
Other Administrative Action P00017 $195,886
Other Administrative Action P00016 $830,484
Exercise an Option P00015 · Service HR phone center support OY3 $5,356,135
Funding Only Action P00014 $773,490
Other Administrative Action P00013 $515,660
Other Administrative Action P00012 $257,830
Other Administrative Action P00011 $19,191
Other Administrative Action P00010 $616,966
Other Administrative Action P00009 $773,490
Other Administrative Action P00008 $175,747
Funding Only Action P00007 $2,221,782
Funding Only Action P00006 $773,490
Exercise an Option P00005 · Service HR phone center support, fort knox, KY $5,377,679
Funding Only Action P00004 $5,583,626
Supplemental Agreement for work within scope P00003 $1,846,152
Supplemental Agreement for work within scope P00002 · Service HR phone center support for HRC, fort knox, KY $3,173,573
Other Administrative Action P00001 · Changing the KO & CS $0
Original award $7,391,316
Show all 24

About this award

Written by GovTribe AI ·

The Office of the Chief of Staff, a defense agency, awarded a $51.8 million firm fixed-price definitive contract to Inspiritec Inc. on October 25, 2021, for Human Resources phone center support services. The contract, which extends through August 24, 2026, will be performed at Fort Knox, Kentucky. This award reflects the government's recognition of Inspiritec's specialized expertise in delivering contact center and customer service solutions to federal agencies. No set-aside designation was applied to this procurement.

Inspiritec Inc. is a nonprofit organization and AbilityOne agency recognized for its commitment to employing individuals with disabilities while delivering enterprise service desk and call center support solutions. The contractor has demonstrated substantial capacity to support federal operations through multiple significant awards, including a concurrent $35 million indefinite-delivery contract with the National Shared Services Center and a General Services Administration Federal Supply Schedule contract. Under this Fort Knox engagement, Inspiritec will leverage its established operational infrastructure and trained workforce to provide comprehensive HR phone center support to the defense agency's personnel and operations.

Quick answers

Who was awarded contract W9124D22C0002?

W9124D22C0002 was awarded to Inspiritec Inc. by MICC Fort Knox (Mission and Installation Contracting Command) on October 25, 2021.

How much is contract W9124D22C0002 worth?

The government has obligated $44,995,292 on W9124D22C0002. Its current value, with exercised options, is $45,027,365. Its potential value, with all options, is $51,811,141.

Which agency awarded contract W9124D22C0002?

MICC Fort Knox (Mission and Installation Contracting Command) awarded W9124D22C0002, with funding from Office of the Chief of Staff (Headquarters).

Was contract W9124D22C0002 competed?

The extent of competition for W9124D22C0002 was not available for competition. The government received 1 offer.

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