Call center support services

Ended Definitive Contract Awarded Last action

Contract number
W81XWH21C0077
Awardee
Awarding agency
Obligated
$26,971,460

Award facts

Opportunity
  • W81XWH21R0033 Solicitation number
Contract value 98% obligated
  • $26,971,459.85 Current, with exercised options
  • $27,479,585.88 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Full and Open Competition · 6 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Silver Spring, MD 20910, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00016 -$106,114
Other Administrative Action P00015 $0
Other Administrative Action P00014 $0
Funding Only Action P00013 · Intransition call center support services -$350,000
Exercise an Option P00012 · Transition program call center support for military leaving service. $3,095,561
Other Administrative Action P00011 $286,720
Funding Only Action P00010 · Call center support services for military retiring from the service. The contractor provides a list of resources based on the military service member's… -$253,429
Exercise an Option P00009 $5,918,255
Supplemental Agreement for work within scope P00008 · In transition program call center support. The contractor shall conduct in person and virtual outreach to socialize when a veteran decides to leave miliary… $1,995,000
Supplemental Agreement for work within scope P00007 · Provide resource recommendations to bridge the transitional knowledge GAP between identification and receipt of psychological health care services for active… -$1,204,593
Exercise an Option P00006 · Program call center, non-personal, support services. $5,909,622
Supplemental Agreement for work within scope P00005 · Transition support contact call center program to transitioning service members or veterans who are currently receiving psychological health care (mental health… $1,100,000
Supplemental Agreement for work within scope P00004 · Call center support - OP 1 - PWS revision $0
Exercise an Option P00003 · Call center support - OP 1 $5,803,714
Supplemental Agreement for work within scope P00002 · Call center support - base - no cost MOD reducing number of outbound contacts $0
Other Administrative Action P00001 · Call center support - base $0
Original award $4,776,724
Show all 17

About this award

Written by GovTribe AI ·

The Defense Health Agency awarded a definitive contract to Leidos, Inc. for call center support services on September 15, 2021, with a ceiling value of $27.5 million and an ultimate completion date of June 14, 2026. No set-aside was used.

The originating solicitation describes intransition call center support services. Place of performance is Silver Spring, MD. The contract is priced firm fixed price.

Quick answers

Who was awarded contract W81XWH21C0077?

W81XWH21C0077 was awarded to Leidos, Inc. by Defense Health Agency (Department of Defense) on September 15, 2021.

How much is contract W81XWH21C0077 worth?

The government has obligated $26,971,460 on W81XWH21C0077. Its potential value, with all options, is $27,479,586.

Was contract W81XWH21C0077 competed?

The extent of competition for W81XWH21C0077 was full and open competition. The government received 6 offers.

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