Telephone appointment clerks
Ended Definitive Contract Awarded Last action
- Contract number
- W81K0020C0007
- Awardee
-
Ivyhill Technologies LLC UEI LSVSGHNE2ZW5
- Awarding agency
-
Medical Command
Department of the Army, Department of Defense
- Obligated
- $15,813,657
Award facts
- Opportunity
-
- Notice of Intent to Award Sole Source Special Notice · W81K0020R0007 · Posted Nov 25, 2019
- Administrative support services-telephone answering services Award Notice · Posted Jul 29, 2020
- Administrative support services-telephone answering services Solicitation · Posted Apr 15, 2020
- Administrative support services-telephone answering services Special Notice · Posted Apr 10, 2020
- Contract value 100% obligated
- $15,813,656.61 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Defense Health Agency Department of Defense
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
- Set-aside
- Competitive 8(a)
- Competition
- Full and Open Competition after exclusion of sources · 35 offers Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- San Antonio, TX 78230, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Funding Only Action | $1,430,115 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Funding Only Action | $2,860,230 | |
| Funding Only Action | $82,375 | |
| Funding Only Action | $29,896 | |
| Exercise an Option | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $2,857,530 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $2,854,890 | |
| Funding Only Action | $2,851,140 | |
| Exercise an Option | $0 | |
| Change Order | $0 | |
| Funding Only Action | $2,847,480 | |
| Original award | $0 |
Show all 20
About this award
The Defense Health Agency awarded a $15.8 million firm-fixed-price definitive contract to Ivyhill Technologies LLC for telephone appointment clerk services on July 28, 2020, under a Competitive 8(a) set-aside. Ivyhill is an SBA 8(a) program participant and economically disadvantaged women-owned small business, and it also holds HUBZone, WOSB, and EDWOSB status. The source identifies the firm as minority-owned and Black American-owned. The award covers TELEPHONE APPOINTMENT CLERKS and CAMO TELEPHONE APPOINTMENT CLERKS, with place of performance in San Antonio, TX 78230 and an ultimate completion date of March 31, 2026. The originating Special Notice was posted November 25, 2019, with responses due November 30, 2019, and specified no set-aside.
Quick answers
Who was awarded contract W81K0020C0007?
W81K0020C0007 was awarded to Ivyhill Technologies LLC by Medical Command (Department of the Army) on July 28, 2020.
How much is contract W81K0020C0007 worth?
The government has obligated $15,813,657 on W81K0020C0007.
Which agency awarded contract W81K0020C0007?
Medical Command (Department of the Army) awarded W81K0020C0007, with funding from Defense Health Agency (Department of Defense).
Was contract W81K0020C0007 competed?
The extent of competition for W81K0020C0007 was full and open competition after exclusion of sources. The government received 35 offers. It was set aside: Competitive 8(a).
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