To purchase a upstream works for cisco finesse call center agent desktop management system software, services, and support used by NRC, alfd and TTB's ocio.

Ended Definitive Contract Awarded Last action

Contract number
TFSATTB17C0004
Awardee
Awarding agency
Obligated
$255,840

Award facts

Opportunity
Contract value 100% obligated
$255,840.00 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Alcohol and Tobacco Tax and Trade Bureau Department of the Treasury
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Greenwood Village, CO 80112, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action 6 $20,108
Exercise an Option 5 $20,108
Other Administrative Action 4 -$5,000
Exercise an Option 3 · Upstream works for cisco finesse call center agent desktop management system software, services, and support used by NRC, alfd and TTB's ocio. $25,108
Close Out 2 -$14,160
Exercise an Option 1 $25,108
Original award $184,568

About this award

The Department of the Treasury Alcohol and Tobacco Tax and Trade Bureau (TTB) awarded a $255,840.00 Firm Fixed Price definitive contract to Ttec Digital, LLC, a for-profit limited liability company, to provide an Upstream Works for Cisco Finesse call center agent desktop management system software, services, and support used by NRC, ALFD, and TTB's OCIO. The contract has a completion date of December 25, 2022, and was awarded on September 26, 2017. This contract is not associated with a set-aside program.

Quick answers

Who was awarded contract TFSATTB17C0004?

TFSATTB17C0004 was awarded to Ttec Digital, LLC by Bureau of the Fiscal Service (Department of the Treasury) on September 26, 2017.

How much is contract TFSATTB17C0004 worth?

The government has obligated $255,840 on TFSATTB17C0004.

Which agency awarded contract TFSATTB17C0004?

Bureau of the Fiscal Service (Department of the Treasury) awarded TFSATTB17C0004, with funding from Alcohol and Tobacco Tax and Trade Bureau (Department of the Treasury).

Was contract TFSATTB17C0004 competed?

The extent of competition for TFSATTB17C0004 was full and open competition. The government received 2 offers.

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