Ecrm DOS (rdte)

Ended Definitive Contract Awarded Last action

Contract number
N0003924C0007
Awardee
Awarding agency
Obligated
$36,814,295

Award facts

Opportunity
  • N0003924R4402 Solicitation number
Contract value 37% obligated
  • $60,104,820.81 Current, with exercised options
  • $99,981,952.52 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Cost Plus Fixed Fee
Place of performance
Orlando, FL 32826, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action P00020 $879,288
Funding Only Action P00018 $3,095,039
Funding Only Action P00017 $554,854
Supplemental Agreement for work within scope P00016 · Enterprise customer relationship management (ecrm) development, operations, and sustainment (DOS). $1,500,000
Supplemental Agreement for work within scope P00014 $1,603,785
Funding Only Action P00013 $1,000,000
Funding Only Action P00011 $2,030,000
Other Administrative Action P00012 -$30,000
Funding Only Action P00010 $3,293,376
Funding Only Action P00009 · Ecrm (rdte) $1,000,000
Exercise an Option P00008 $3,540,000
Supplemental Agreement for work within scope P00007 · ODC update, incremental funding, LOE reduction $2,130,000
Funding Only Action P00006 · Incremental funding for ecrm DOS rdte labor $1,500,000
Funding Only Action P00005 $1,430,131
Funding Only Action P00004 $1,740,622
Funding Only Action P00003 $2,500,000
Funding Only Action P00002 $3,100,000
Supplemental Agreement for work within scope P00001 · Incremental funding for ecrm DOS labor update to far clause 52.219-14 (deviation 2021-O0008) $977,200
Original award $4,970,000
Show all 19

About this award

Written by GovTribe AI ·

Naval Information Warfare Systems Command awarded a $99.98 million definitive contract to Katmai Integrated Solutions, LLC for Enterprise Customer Relationship Management (ECRM) development, operations, and sustainment through August 22, 2029, under an 8(a) sole-source set-aside.

Katmai Integrated Solutions, LLC is an Alaskan Native Corporation-owned, SBA 8(a) certified small disadvantaged business. Place of performance is Orlando, Florida. The contract is priced cost-plus-fixed-fee and carries a ceiling value of $99,981,952.52.

The originating solicitation covers ECRM development, operations, and sustainment supporting Navy personnel systems. Under Service Contract Inventory reporting, the contract invoiced $1.1 million in FY2024 across 5.1 FTEs at a derived government-paid rate of $106.32 per hour, growing to $18.3 million in FY2025 across 110 FTEs at $80.04 per hour across 228,469 contractor hours. In FY2025, subcontractors performed 36 percent of contractor hours. Named subcontractors include Imagine Believe Realize LLC for MyNavy HR services, Katmai Global Solutions LLC for sailor career-event CRM capability development, and Carahsoft Technology Corp for enterprise software licensing (Flosum, Docusign, Mogli SMS).

The contract represents Katmai's largest by value within its Navy information systems portfolio. The awardee's 8(a) certification expires September 30, 2026.

Subawards

Subcontractor Amount Awarded
Imagine Believe Realize LLC ECRM DOS (RDTE) Assist in MYNAVY HR services for eCRM DOS. $13,075,518
Katmai Global Solutions LLC ECRM DOS (RDTE) The Subcontractor shall support development, integration, testing, implementation and sustainment of capabilities supporting Sailors’ and future… $549,139
Subcontractor not on record ECRM DOS (RDTE) Mogli SMS - License $821,748
Carahsoft Technology Corp ECRM DOS (RDTE) Software, Flosum and Docusign, to support HR Services at eCRM DOS. $1,302,871

Quick answers

Who was awarded contract N0003924C0007?

N0003924C0007 was awarded to Katmai Integrated Solutions, LLC by Naval Information Warfare Systems Command (Department of the Navy) on August 23, 2024.

How much is contract N0003924C0007 worth?

The government has obligated $36,814,295 on N0003924C0007. Its current value, with exercised options, is $60,104,821. Its potential value, with all options, is $99,981,953.

Was contract N0003924C0007 competed?

The extent of competition for N0003924C0007 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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