Global nurse advice line (gnal) services - 18 month bridge with 6-month base period and four 3-month options
Active Definitive Contract Awarded Last action
- Contract number
- HT001125CE007
- Awardee
-
Optumhealth Care Solutions, LLC UEI FJ4ZPBSJEXJ8 Part of Unitedhealth Group Incorporated
- Awarding agency
-
Defense Health Agency
Department of Defense
- Obligated
- $62,576,131
Award facts
- Opportunity
-
- HT001125RE011 Solicitation number
- Contract value 83% obligated
-
- $62,576,131.47 Current, with exercised options
- $75,238,873.68 Potential, with all options
- Completion date 74% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541990 All Other Professional, Scientific, and Technical Services
- PSC
- Q401 Medical- Nursing
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Eden Prairie, MN 55344, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $25,325,484 | |
| Funding Only Action | $0 | |
| Exercise an Option | $12,662,742 | |
| Original award | $24,587,905 |
About this award
The Defense Health Agency awarded a $75.2 million definitive contract to Optumhealth Care Solutions, LLC for Global Nurse Advice Line (GNAL) services on September 18, 2025, under firm fixed-price pricing with no set-aside.
The contract delivers around-the-clock clinical support services to DHA beneficiaries worldwide through an 18-month bridge structure comprising a six-month base period and four three-month option periods, with ultimate completion on March 17, 2027. Place of performance is Eden Prairie, Minnesota. Optumhealth Care Solutions, a subsidiary of UnitedHealth Group Incorporated, is a for-profit limited liability company. This represents the third consecutive firm fixed-price GNAL award to the contractor—following a $60.2 million award on March 18, 2023, and a $76.1 million award on March 17, 2024—all competed through full and open competition without set-aside designations.
Subcontractors providing staff support and technical roles include White Stone Healthcare Resources (registered nurse staffing), Lifehealth LLC (registered nurse staffing), Ghost RX Inc. (nurse staffing), BCA Federal LLC (registered nurse staffing), Care Connect Consulting LLC (registered nurse staffing), Medix Staffing Solutions (IT support), Polished Technologies (senior software engineer), Eight Eleven Group (software engineer), Turnberry Solutions (software architect), The JPI Group (software engineer), Ignitec Inc. (senior software engineer), Mind Computing Inc. (senior technical product manager), Intertech Inc. (senior software engineer), and Project Consulting Group (project manager).
Subawards
| Subcontractor | Amount | Awarded |
|---|---|---|
| Medix Staffing Solutions, LLC | $81,000 | |
| Polished Technologies, LLC | $270,400 | |
| Eight Eleven Group, LLC | $197,600 | |
| BCA Federal, LLC | $2,500,000 | |
| Turnberry Solutions, Inc. | $291,200 | |
| The JPI Group LLC | $214,240 | |
| White Stone Healthcare Resources, LLC | $700,000 | |
| Talentstream LLC | $81,120 | |
| Ignitec Inc. | $135,200 | |
| Care Connect Consulting, LLC | $3,500,000 | |
| Project Consulting Group, Inc. | $270,400 | |
| Lifehealth, LLC | $1,350,000 | |
| Mind Computing, Inc. | $220,480 | |
| Intertech Inc. | $316,160 | |
| Ghost RX Inc. | $700,000 |
Show all 15
Quick answers
Who was awarded contract HT001125CE007?
HT001125CE007 was awarded to Optumhealth Care Solutions, LLC by Defense Health Agency (Department of Defense) on September 18, 2025.
How much is contract HT001125CE007 worth?
The government has obligated $62,576,131 on HT001125CE007. Its potential value, with all options, is $75,238,874.
Was contract HT001125CE007 competed?
The extent of competition for HT001125CE007 was not competed. The government received 1 offer.
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