The U.S. Air Force Global Strike Command awarded a definitive contract for Vertical Transportation Equipment elevator maintenance services at Whiteman Air Force Base in Missouri to TRU Consulting Services, LLC, a minority-owned small business based in McDonough, Georgia. The contract, awarded on November 24, 2025, carries a ceiling value of $328,476.20 and is structured as a firm fixed-price agreement designated as a total small business set-aside. TRU Consulting Services will provide comprehensive maintenance, inspection, and repair services for 12 elevators (including hydraulic and traction models from manufacturers such as Otis, Kone, and ThyssenKrupp) across various buildings on the base, with the services to conclude by September 30, 2030.
Under the solicitation requirements, TRU Consulting Services must deliver monthly preventive maintenance, routine and emergency service calls, and annual inspections while maintaining 95% elevator availability. The contractor is obligated to respond to routine calls within 24 hours and emergency calls within four hours, and must ensure compliance with ASME A17.1 standards and detailed maintenance reporting protocols. This award succeeds the incumbent contractor, Minnesota Elevator Inc., and represents TRU Consulting Services' expansion beyond its core HVAC and facility maintenance expertise to include vertical transportation equipment services. The contract includes a base year through September 30, 2026, followed by four option years, with a potential six-month extension available.