Sfiod MIP support services

Ended Definitive Contract Awarded

Contract number
86615723C00005
Awardee
Awarding agency
Obligated
$796,851

Award facts

Opportunity
Contract value 20% obligated
  • $796,850.85 Current, with exercised options
  • $3,919,988.07 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Funding agency
Housing Office of Multi Family Housing Department of Housing and Urban Development
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
PSC
R408 Support- Professional: Program Management/Support
Set-aside
Competitive 8(a)
Competition
Full and Open Competition after exclusion of sources · 7 offers Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
Arlington, VA 22204, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The Department of Housing and Urban Development awarded a $3.9 million firm fixed price contract to Capitol Bridge, LLC to provide Single Family Mortgage Insurance premium refund call center support services. The five-year contract, with a one year base period and four option years, will see the contractor handle an estimated 7,000 monthly calls and emails regarding homeowners, lenders, and other parties' inquiries into refund applications. Performance at the contractor's Arlington, Virginia facility will include weekly and monthly reporting on key metrics. Awarded through the competitive 8(a) small business set-aside, the contract continues call center support services previously delivered by incumbent MM IT Solution LLC under the SFIOD MIP program, which oversees Single Family mortgage insurance premiums.

Quick answers

Who was awarded contract 86615723C00005?

86615723C00005 was awarded to Capitol Bridge, LLC by Research and Community Support (Department of Housing and Urban Development) on March 31, 2023.

How much is contract 86615723C00005 worth?

The government has obligated $796,851 on 86615723C00005. Its potential value, with all options, is $3,919,988.

Which agency awarded contract 86615723C00005?

Research and Community Support (Department of Housing and Urban Development) awarded 86615723C00005, with funding from Housing Office of Multi Family Housing (Department of Housing and Urban Development).

Was contract 86615723C00005 competed?

The extent of competition for 86615723C00005 was full and open competition after exclusion of sources. The government received 7 offers. It was set aside: Competitive 8(a).

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