Provide department of homeland security (DHS), US citizenship and immigrations services (USCIS), external affairs directorate (EXA) with technical help desk support services (THDSS).

Ended Definitive Contract Awarded Last action

Contract number
70SBUR23C00000004
Awardee
Awarding agency
Obligated
$24,818,943

Award facts

Contract value 100% obligated
$24,818,942.96 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Camp Springs, MD, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Other Administrative Action P00008 $0
Exercise an Option P00007 $3,500,000
Other Administrative Action P00006 · Technical help desk support services for external affairs. The purpose of this MOD is to add the revised security requirements to the contract and change the… $0
Other Administrative Action P00005 · Technical help desk support services. The purpose of this modification is to update the contract specialist, and remove and add far clauses as required by… $0
Exercise an Option P00004 · The purpose of this MOD is to exercise option period 2, which shall provide (DHS), (USCIS), and (EXA) with technical help desk support services (THDSS). $8,269,949
Supplemental Agreement for work within scope P00003 · The purpose of this modification is to incorporate revised PWS and add work within scope to option period 1 and option period 2 in the support of the… $192,915
Supplemental Agreement for work within scope P00002 · DHS uscis technical helpdesk support. Modification is to incorporate the pens clause and to update the contract specialist. $0
Exercise an Option P00001 · Modification to exercise option period 1 & update security clauses provide department of homeland security (DHS), US citizenship and immigrations services… $6,856,421
Original award $5,999,658

About this award

The U.S. Department of Homeland Security's U.S. Citizenship and Immigration Services (USCIS) External Affairs Directorate has awarded a definitive contract to PCI Government Services LLC to provide Technical Help Desk Support Services. This 8(a) sole source contract, awarded February 1, 2023, carries a ceiling value of approximately $24.8 million and is structured as a firm fixed-price engagement. The services will be performed at the government facility in Camp Springs, Maryland. A recent modification updated the period of performance from February 1, 2026 through July 31, 2026 to February 1, 2026 through June 30, 2026, with an ultimate completion date of June 30, 2026.

PCI Government Services LLC is a tribally-owned limited liability company and subsidiary of the Poarch Band of Creek Indians, a federally recognized Native American tribe based in Alabama. The company holds SBA 8(a) Program Participant certification, as well as Minority Owned Business and Small Disadvantaged Business designations, making it eligible for the 8(a) set-aside under which this contract was awarded. PCI Government Services has extensive experience delivering technical and administrative support services to federal civilian and defense agencies, with a substantial portfolio of federal contracts and multiple indefinite delivery vehicles, including significant OASIS+ and single-award contracts spanning millions in ceiling values.

Subawards

Subcontractor Amount Awarded
PCI Technology LLC PROVIDE DEPARTMENT OF HOMELAND SECURITY (DHS), US CITIZENSHIP AND IMMIGRATIONS SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA) WITH TECHNICAL HELP DESK… $578,839
Bart & Associates, LLC PROVIDE DEPARTMENT OF HOMELAND SECURITY (DHS), US CITIZENSHIP AND IMMIGRATIONS SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA) WITH TECHNICAL HELP DESK… $5,205,355
Quantum Vetting Inc. PROVIDE DEPARTMENT OF HOMELAND SECURITY (DHS), US CITIZENSHIP AND IMMIGRATIONS SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA) WITH TECHNICAL HELP DESK… $5,181,847
Zolon Alliant, LLC PROVIDE DEPARTMENT OF HOMELAND SECURITY (DHS), US CITIZENSHIP AND IMMIGRATIONS SERVICES (USCIS), EXTERNAL AFFAIRS DIRECTORATE (EXA) WITH TECHNICAL HELP DESK… $581,856

Quick answers

Who was awarded contract 70SBUR23C00000004?

70SBUR23C00000004 was awarded to PCI Government Services LLC by Citizen and Immigration Services (Department of Homeland Security) on February 1, 2023.

How much is contract 70SBUR23C00000004 worth?

The government has obligated $24,818,943 on 70SBUR23C00000004.

Was contract 70SBUR23C00000004 competed?

The extent of competition for 70SBUR23C00000004 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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