Definitive Contract 36C24426C0002

Award Date 10/1/25
Potential Completion Date 3/31/27
Potential Value $492K
Ultimate Awardee
Not listed
Federal Contract Vehicle
Set-Aside Type
Service-Disabled Veteran-Owned Small Business
Extent Competed
Competed under SAP
Major Defense Program
Not listed
Pricing Type
Firm Fixed Price
Place of Performance
Erie, PA 16504, USA
Solicitation Procedures
Simplified Acquisition
Number Of Offers Received
9
Legislative Mandate
Service Contract Act
National Interest Action
Not listed
Research Type
Not listed
Primary Consortia Member
Not listed
Similar Awards
<p>This is a firm fixed-price purchase order awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB). The contract is for an after-hours telephone answering service to support the VA's Veterans Integrated Service Network 21. The contract has a ceiling value of $79,000.00 and a period of performance ending on September 24, 2020. Magellan Solutions USA Inc. is the prime contractor on this set-aside contract.</p>
This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company. The contract, valued at $4,664,023.38, is for telephone switchboard and information desk services at the James J. Peters Medical Center in Bronx, New York. The contract was set aside for SDVOSB firms and has a period of performance from May 1, 2021 through March 31, 2026. Magellan...
This is a firm fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) Veterans Health Administration to Magellan Solutions USA Inc., a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract is for on-site switchboard operator services at the VA Medical Center in Salem, Virginia. The total potential value of the contract is $1,878,708.00 over the base period of April 1, 2020 through March 31, 2025, including four one-year option periods. As the...
This is a firm-fixed price contract awarded by the Department of Veterans Affairs Network Contracting Office 4 to Mountainside Medical Equipment Inc., a service-disabled veteran-owned small business, to provide telephone switchboard operator services for the Erie VA Medical Center in Erie, Pennsylvania. The contract has a one-year base period and four one-year option periods, with a total potential value of $1,156,800. The services include receiving and routing incoming calls, placing outgoing...
This definitive contract awarded by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 seeks telephone operator services to support three VA medical centers in California. Magellan Solutions USA Inc., doing business as Magellan Solutions USA, will provide 13 operators for the VA Palo Alto Health Care System, 7 operators for the Central California Health Care System in Fresno, and 7 operators for the San Francisco Health Care System over a...
The Department of Veterans Affairs Veterans Health Administration awarded a $271,000 firm fixed price contract to Mountainside Medical Equipment, Inc. to provide telephone switchboard operator services for the Erie VA Medical Center located in Erie, Pennsylvania. The solicitation sought coverage from 8:00 AM to 8:00 PM Monday through Friday to handle an average of 17-24 calls per hour, and required compliance with all security requirements and the Department of Labor wage determination. This...
This is a firm-fixed-price purchase order contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company. The contract, valued at $204,424.00, is for switchboard operator services at the Salem VA Medical Center in Salem, Virginia. The contract has an ultimate completion date of November 30, 2025. Magellan Solutions USA Inc. is a versatile service provider that has secured multiple...
The U.S. Department of Veterans Affairs (VA) has awarded a $5,169,600.00 firm-fixed-price definitive contract to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned company, for telephone operator services at VA medical centers in Palo Alto, Fresno, and San Francisco, California. The contract has a base period of one year with two one-year option periods, and the services include providing 31 operators to operate phone systems, answer and...
This is a federal contract award from the Veterans Health Administration (VHA) to Everas Community Services, Inc., an AbilityOne non-profit organization, for telephone and switchboard operator services. The contract is a definitive contract with a firm fixed price valued at $7,331,104.58 over the period of performance from October 1, 2023 to September 30, 2028. The contract does not have a set-aside designation. Everas Community Services, Inc. has a strong history of providing these services...
This is a definitive contract awarded by the Office of the Comptroller of the Currency (OCC), a civilian federal agency, to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB) and minority-owned contractor. The contract, valued at $2,675,659.01, is for the OCC Ombudsman Call Center, with a period of performance through March 31, 2027. The contract is a firm-fixed-price (FFP) arrangement. Magellan Solutions USA Inc. specializes in providing customer support and...

This is a definitive, firm-fixed-price contract awarded by the Department of Veterans Affairs (VA) to Magellan Solutions USA Inc., a service-disabled veteran-owned small business (SDVOSB), for phone answering support services at the Erie VA Medical Center in Erie, Pennsylvania. The contract has a ceiling value of $491,809.28 and a period of performance from October 1, 2025, through March 31, 2027.

The contract requires Magellan Solutions USA Inc. to provide 24/7 telephone operator services, including receiving and placing calls, transferring communications, monitoring emergency and alarm systems, maintaining directories and logs, and providing information services to support the medical center's operations. The contract is a 100% set-aside for SDVOSBs under NAICS code 561421, with a small business size standard of $19.0 million. This contract is a continuation of services previously performed under contracts 36C24421P0328 and 36C24420C0058, which are set to expire on September 30, 2025.

Generated 10/2/25, 11:10 AM