Every veteran counts: enabling 100% quality assurance and

Active Definitive Contract Awarded Last action

Contract number
36C10X26C0028
Awardee
Awarding agency
Obligated
$2,338,000

Award facts

Opportunity
Contract value 67% obligated
  • $2,338,000.00 Current, with exercised options
  • $3,490,000.00 Potential, with all options
Completion date 6% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
NAICS code
541519 Other Computer Related Services
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Negotiated Proposal / Quote
Pricing
Firm Fixed Price
Place of performance
New York, NY 10003, USA

Award details come from SAM.gov/FPDS.

About this award

The Department of Veterans Affairs awarded a $3.49 million definitive contract to Reflexai, Inc. for "Every Veteran Counts: Enabling 100% Quality Assurance at Veterans Crisis Line" on September 1, 2026, under firm fixed-price terms with no set-aside.

The contract originated from a Broad Agency Announcement issued by the VA's Innovation Ecosystem (VHAIE) focused on innovative solutions for veteran suicide prevention, care coordination, and treatment. The BAA, posted June 5, 2024, invited concept papers and full proposals across three topic areas: improving services for non-VA affiliated veterans, strengthening post-crisis care supports, and enhancing crisis response and lethal means safety. The program employs a two-stage process with a 45-day co-design phase between concept selection and full proposal submission, with awards structured for prototyping and field test phases of up to 12 months each. Place of performance is New York, NY 10003. The contract ceiling is $3.49 million and performance extends through August 31, 2028.

Quick answers

Who was awarded contract 36C10X26C0028?

36C10X26C0028 was awarded to Reflexai, Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on September 1, 2026.

How much is contract 36C10X26C0028 worth?

The government has obligated $2,338,000 on 36C10X26C0028. Its potential value, with all options, is $3,490,000.

Was contract 36C10X26C0028 competed?

The extent of competition for 36C10X26C0028 was full and open competition. The government received 1 offer.

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