Bridge contract for contact center staffing support

Active Definitive Contract Awarded Last action

Contract number
36C10X25C0002
Awardee
Awarding agency
Obligated
$56,958,992

Award facts

Opportunity
  • 36C10X25R0006 Solicitation number
Contract value 93% obligated
  • $56,958,992.40 Current, with exercised options
  • $61,303,816.56 Potential, with all options
Completion date 85% complete
Current and potential, with all options
Contracting staff
Set-aside
No set-aside
Competition
Not Competed · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Chantilly, VA 20151, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Additional Work (new agreement, FAR part 6 applies) P00004 · Modification P00004 implementing EO 14398 DEI discrimination $0
Exercise an Option P00003 · Modification P00003 to exercise option period II $15,567,333
Supplemental Agreement for work within scope P00002 · Modification P00002 to incorporate far 52.217-9, add two 6-month option periods, and exercise option period i. $14,119,059
Supplemental Agreement for work within scope P00001 · Modification P00001 to exercise optional clins, revise clin units from lot to months, and add vaar clause 852.222-71. $1,931,033
Original award $25,341,568

About this award

The Department of Veterans Affairs, through VA Strategic Acquisition Center Frederick, awarded a $61.3 million definitive contract to The Bowen Consulting Group Inc. for contact center staffing support on February 6, 2025, under no set-aside. This is a bridge contract implementing Executive Order 14398 on diversity, equity, and inclusion discrimination. The Bowen Consulting Group is a Service-Disabled Veteran-Owned Small Business.

Place of performance is Chantilly, VA. The contract carries a firm fixed price structure and an ultimate completion date of February 5, 2027.

In fiscal year 2025, the contract invoiced $23.7 million across 318 FTEs and 662,258 contractor hours, yielding a blended government-paid hourly rate of $35.82 per hour. The prime contractor subcontracted approximately 15 percent of contractor hours to one subcontractor.

Quick answers

Who was awarded contract 36C10X25C0002?

36C10X25C0002 was awarded to The Bowen Consulting Group. Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on February 6, 2025.

How much is contract 36C10X25C0002 worth?

The government has obligated $56,958,992 on 36C10X25C0002. Its potential value, with all options, is $61,303,817.

Was contract 36C10X25C0002 competed?

The extent of competition for 36C10X25C0002 was not competed. The government received 1 offer.

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