Bridge contract for contact center staffing support
Active Definitive Contract Awarded Last action
- Contract number
- 36C10X25C0002
- Awardee
-
The Bowen Consulting Group. Inc. UEI TYLJBZEVVN15
- Awarding agency
-
VA Strategic Acquisition Center Frederick
Headquarters, Department of Veterans Affairs
- Obligated
- $56,958,992
Award facts
- Opportunity
-
- 36C10X25R0006 Solicitation number
- Contract value 93% obligated
-
- $56,958,992.40 Current, with exercised options
- $61,303,816.56 Potential, with all options
- Completion date 85% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 561422 Telemarketing Bureaus and Other Contact Centers
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- Chantilly, VA 20151, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Additional Work (new agreement, FAR part 6 applies) | $0 | |
| Exercise an Option | $15,567,333 | |
| Supplemental Agreement for work within scope | $14,119,059 | |
| Supplemental Agreement for work within scope | $1,931,033 | |
| Original award | $25,341,568 |
About this award
The Department of Veterans Affairs, through VA Strategic Acquisition Center Frederick, awarded a $61.3 million definitive contract to The Bowen Consulting Group Inc. for contact center staffing support on February 6, 2025, under no set-aside. This is a bridge contract implementing Executive Order 14398 on diversity, equity, and inclusion discrimination. The Bowen Consulting Group is a Service-Disabled Veteran-Owned Small Business.
Place of performance is Chantilly, VA. The contract carries a firm fixed price structure and an ultimate completion date of February 5, 2027.
In fiscal year 2025, the contract invoiced $23.7 million across 318 FTEs and 662,258 contractor hours, yielding a blended government-paid hourly rate of $35.82 per hour. The prime contractor subcontracted approximately 15 percent of contractor hours to one subcontractor.
Quick answers
Who was awarded contract 36C10X25C0002?
36C10X25C0002 was awarded to The Bowen Consulting Group. Inc. by VA Strategic Acquisition Center Frederick (Headquarters) on February 6, 2025.
How much is contract 36C10X25C0002 worth?
The government has obligated $56,958,992 on 36C10X25C0002. Its potential value, with all options, is $61,303,817.
Was contract 36C10X25C0002 competed?
The extent of competition for 36C10X25C0002 was not competed. The government received 1 offer.
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