Contact center support services

Active Definitive Contract Awarded Last action

Contract number
273FCC25C0009
Awardee
Awarding agency
Obligated
$6,356,907

Award facts

Opportunity
  • 273FCC25R0009 Solicitation number
Contract value 36% obligated
  • $6,900,434.24 Current, with exercised options
  • $17,820,170.65 Potential, with all options
Completion date 22% complete
  • Current, with exercised options
  • Potential, with all options
Set-aside
8(a) Sole Source
Competition
Not Available for Competition · 1 offer Only One Source
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00010 $30,526
Exercise an Option P00008 $3,299,581
Change Order P00007 $342,386
Funding Only Action P00006 $432,245
Funding Only Action P00005 $774,636
Supplemental Agreement for work within scope P00004 $0
Funding Only Action P00002 $543,329
Original award $647,365

About this award

The Federal Communications Commission awarded a $17.82 million definitive contract to Asrc Federal Technology Solutions, LLC for contact center support services on October 1, 2025, under an 8(a) sole-source set-aside. Asrc Federal Technology Solutions, LLC is an Alaska Native Corporation-owned, SBA 8(a) certified small disadvantaged business.

Place of performance is Reston, VA. The contract runs through September 30, 2030, firm fixed price. Pearl Interactive Network LLC, a HUBZone-certified, Black American-owned small disadvantaged business, subcontracts on the effort to provide supplies and services per the statement of work, with the sub-award effective November 3, 2025.

Subawards

Subcontractor Amount Awarded
Pearl Interactive Network LLC CONTACT CENTER SUPPORT SERVICES Provide products and/or services on Prime Contract as outlined in the SOW. $1,142,476
Pearl Interactive Network LLC CONTACT CENTER SUPPORT SERVICES Provide supplies/services on Prime Contract as outlined in the SOW. $248,434

Quick answers

Who was awarded contract 273FCC25C0009?

273FCC25C0009 was awarded to Asrc Federal Technology Solutions, LLC by Federal Communications Commission on October 1, 2025.

How much is contract 273FCC25C0009 worth?

The government has obligated $6,356,907 on 273FCC25C0009. Its current value, with exercised options, is $6,900,434. Its potential value, with all options, is $17,820,171.

Was contract 273FCC25C0009 competed?

The extent of competition for 273FCC25C0009 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.

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