FY26 domestic travel management services contract

Active Definitive Contract Awarded Last action

Contract number
19ET1026C0002
Awardee
Awarding agency
Obligated
$20,500

Award facts

Opportunity
Contract value 17% obligated
  • $20,500.00 Current, with exercised options
  • $120,500.00 Potential, with all options
Completion date 12% complete
Current and potential, with all options
Funding agency
Bureau of African Affairs Department of State
NAICS code
561510 Travel Agencies
PSC
V302 Transportation/Travel/Relocation- Relocation: Travel Agent
Set-aside
No set-aside
Competition
Full and Open Competition · 2 offers Sealed Bid
Pricing
Firm Fixed Price
Place of performance
Ethiopia

Award details come from SAM.gov/FPDS.

About this award

The U.S. Department of State's Bureau of African Affairs has awarded a $120.5K firm fixed-price domestic travel management services contract to Airlink Travel Agency PLC, effective March 25, 2026, through March 30, 2031. The contract, issued without set-aside designation, covers comprehensive travel management support for U.S. Embassy Addis Ababa personnel, including employees, dependents, and temporary duty personnel. Under this single-award arrangement, Airlink Travel Agency PLC will provide domestic flight reservations, ticketing, ticket delivery, travel information services, and automated reconciliation of travel charges through Government Centrally Billed Accounts, with an estimated monthly ticket volume of 50 to 150 transactions.

The contract structure comprises a 12-month base period with four optional 12-month renewal periods. Airlink Travel Agency PLC must maintain staffing standards requiring at least two agents with minimum 10 years of experience and English fluency, supported by trained backup personnel. Performance expectations include maintaining no more than one customer complaint per month and a maximum 24-hour response time to Contracting Officer Representative requests, with quarterly reporting on key performance indicators including response times, traveler satisfaction scores, and error rates. The contractor will furnish all labor and equipment while performing services in Addis Ababa, with the Government providing office space and site access.

Quick answers

Who was awarded contract 19ET1026C0002?

19ET1026C0002 was awarded to Airlink Travel Agency PLC by US Embassy Addis Ababa (US Consulates and Embassies) on March 25, 2026.

How much is contract 19ET1026C0002 worth?

The government has obligated $20,500 on 19ET1026C0002. Its potential value, with all options, is $120,500.

Which agency awarded contract 19ET1026C0002?

US Embassy Addis Ababa (US Consulates and Embassies) awarded 19ET1026C0002, with funding from Bureau of African Affairs (Department of State).

Was contract 19ET1026C0002 competed?

The extent of competition for 19ET1026C0002 was full and open competition. The government received 2 offers.

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