HR call center support
Active Definitive Contract Awarded Last action
- Contract number
- 19AQMM24C0124
- Awardee
-
Jssa Inc. UEI F3NRVCSTLQA8
- Awarding agency
-
Office of Acquisition Management
Department of State
- Obligated
- $1,251,912
Award facts
- Opportunity
-
- 19AQMM24R0225 Solicitation number
- Contract value 51% obligated
-
- $1,432,781.30 Current, with exercised options
- $2,456,464.50 Potential, with all options
- Completion date 42% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Bureau of Human Resources Department of State
- NAICS code
- 541612 Human Resources Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- 8(a) Sole Source
- Competition
- Not Available for Competition · 1 offer Only One Source
- Pricing
- Labor Hours
- Place of performance
- North Charleston, SC 29405, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Exercise an Option | $388,851 | |
| Other Administrative Action | $162,650 | |
| Funding Only Action | $149,383 | |
| Other Administrative Action | -$285,305 | |
| Other Administrative Action | $26,597 | |
| Exercise an Option | $416,772 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Original award | $414,460 |
About this award
The Department of State Bureau of Human Resources awarded a $2,456,464.50 definitive contract to Jssa Inc., an SBA 8(a)-certified small disadvantaged business, for HR call center support on September 24, 2024, under an 8(a) sole source set-aside.
Performance concludes September 23, 2029. The originating solicitation covers HR call center support, including compliance with Executive Order 14173 regarding ending illegal discrimination and restoring merit-based opportunity language. Place of performance is North Charleston, South Carolina.
The contract is priced on a labor-hours basis. In FY2025, government invoiced $419 thousand across 3.4 FTEs and 7,049 contractor hours, yielding a blended derived hourly rate of $59.50 per hour. Jssa subcontracted approximately 41 percent of contractor hours to one subcontractor in FY2025.
Quick answers
Who was awarded contract 19AQMM24C0124?
19AQMM24C0124 was awarded to Jssa Inc. by Office of Acquisition Management (Department of State) on September 24, 2024.
How much is contract 19AQMM24C0124 worth?
The government has obligated $1,251,912 on 19AQMM24C0124. Its current value, with exercised options, is $1,432,781. Its potential value, with all options, is $2,456,465.
Which agency awarded contract 19AQMM24C0124?
Office of Acquisition Management (Department of State) awarded 19AQMM24C0124, with funding from Bureau of Human Resources (Department of State).
Was contract 19AQMM24C0124 competed?
The extent of competition for 19AQMM24C0124 was not available for competition. The government received 1 offer. It was set aside: 8(a) Sole Source.
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