Software licenses
Ended Definitive Contract Awarded Last action
- Contract number
- 16PBGC20C0023
- Awardee
-
Upland Software, Inc. UEI G7K6K9Q46CZ9
- Awarding agency
-
Pension Benefit Guaranty Corporation
- Obligated
- $479,937
Award facts
- Opportunity
-
- Ingenius Interactive Voice Response Software Solicitation · 16PBGC20Q0053 · Posted Jun 30, 2020
- Contract value 86% obligated
-
- $479,936.88 Current, with exercised options
- $558,733.68 Potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541519 Other Computer Related Services
- PSC
- 7030 Information Technology Software
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 1 offer Negotiated Proposal / Quote
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20024, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Exercise an Option | $113,818 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $113,818 | |
| Supplemental Agreement for work within scope | $113,818 | |
| Supplemental Agreement for work within scope | $14,592 | |
| Exercise an Option | $70,042 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $3,508 | |
| Original award | $50,342 |
Show all 11
About this award
This federal contract was awarded by the Pension Benefit Guaranty Corporation (PBGC), a civilian agency, to Upland Software, Inc. for $558,733.68. The contract is for 115 high availability InGenius Interactive Voice Response (IVR) software subscriptions to enhance the agency's call center customer relationship management (CRM) system. The contract does not have a set-aside designation. The original solicitation sought proposals to automatically identify callers and display their information in the CRM system based on data collected through the IVR. The contract has a base period of performance from July 2020 to July 2021, with four one-year option periods. Upland Software is a for-profit organization that specializes in providing cloud-based enterprise work management software solutions to federal agencies, including the Federal Aviation Administration, Department of the Army, and PBGC.
Quick answers
Who was awarded contract 16PBGC20C0023?
16PBGC20C0023 was awarded to Upland Software, Inc. by Pension Benefit Guaranty Corporation on August 5, 2020.
How much is contract 16PBGC20C0023 worth?
The government has obligated $479,937 on 16PBGC20C0023. Its potential value, with all options, is $558,734.
Was contract 16PBGC20C0023 competed?
The extent of competition for 16PBGC20C0023 was full and open competition. The government received 1 offer.
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