IVR/ACD system maintenance for OIT
Ended Definitive Contract Awarded
- Contract number
- 140A1625C0001
- Awardee
-
Saddleback Communications UEI NGHEYEEYFMN5
- Awarding agency
-
Central Office
Bureau of Indian Affairs and Indian Education, Department of the Interior
- Obligated
- $31,214
Award facts
- Opportunity
-
- Interactive voice response (IVR) SW-16 Solicitation · 140A1624Q0087 · Posted Aug 22, 2024
- Contract value 50% obligated
-
- $31,214.20 Current, with exercised options
- $62,428.40 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 517111 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Albuquerque, NM 87104, USA
Award details come from SAM.gov/FPDS.
About this award
The Department of the Interior, Bureau of Indian Affairs Central Office awarded a firm-fixed-price contract to Saddleback Communications, a tribal government and federally recognized Indian Tribe, for IVR/ACD system maintenance services. The contract, valued at $62,428.40, has a period of performance from December 4, 2024 to October 31, 2026. The contract was set aside 100% for Indian Economic Enterprises under NAICS code 541519, Other Computer Related Services. The contract was awarded under Solicitation 140A1624Q0087, which sought to procure maintenance and support services for the agency's Interactive Voice Response (IVR) and Automatic Call Distribution (ACD) system.
Quick answers
Who was awarded contract 140A1625C0001?
140A1625C0001 was awarded to Saddleback Communications by Central Office (Bureau of Indian Affairs and Indian Education) on December 4, 2024.
How much is contract 140A1625C0001 worth?
The government has obligated $31,214 on 140A1625C0001. Its potential value, with all options, is $62,428.
Was contract 140A1625C0001 competed?
The extent of competition for 140A1625C0001 was competed under sap. The government received 1 offer.
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