Interactive voice response (IVR) SW-16
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 140A1624Q0087
- Agency
- Central Office Bureau of Indian Affairs and Indian Education, Department of the Interior
- Responses due
- Set-aside
- Indian Economic Enterprise
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Points of contact
-
- Adam Lowery adam.lowery@bia.gov (571) 560-0622
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Interior, Bureau of Indian Affairs Central Office is seeking to procure maintenance and support services for its Interactive Voice Response (IVR) and Automatic Call Distribution (ACD) system under Solicitation 140A1624Q0087. The contract will be a firm-fixed-price purchase order evaluated on a lowest-price, technically acceptable basis. The anticipated period of performance is a base year from 10/1/2024 to 9/30/2025 with four one-year option periods. Interested parties must submit questions by 2:00 PM EDT on 9/12/2024 and quotes by the due date of 9/19/2024.
The solicitation is set aside 100% for Indian Economic Enterprises (IEEs) under NAICS code 541519, Other Computer Related Services. The government contemplates awarding a single purchase order for the IVR/ACD system maintenance services, which are located in Albuquerque, New Mexico. The incumbent or current contractor is not specified, and the government has not provided a budget range or estimated value for the contract.
Notice text
IVR/ACD System Maintenance for OIT
Attachments
| File | Type | Posted |
|---|---|---|
| Sol_140A1624Q0087_Amd_0002.pdf | ||
| SF1449_continuation_pages_SOL_REV_0002.docx | DOCX document | |
| Sol_140A1624Q0087_Amd_0001.pdf | ||
| Q_and_A_0001.pdf | ||
| Sol_140A1624Q0087.pdf | ||
| A04_SOW.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| IVR/ACD System Maintenance for OIT | Award Notice | |
| Interactive voice response (IVR) SW-16 | Solicitation |
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