Help desk and ticket management software and implementation support to support the live mission operation capability (lmoc) program (aflcmc/wnrpl).

Ended Awarded Last action

Contract number
FA821025FB012
Awardee
Awarding agency
Obligated
$249,260

Award facts

Contract value 100% obligated
$249,259.64 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Air Force Department of Defense
NAICS code
511210 Software Publishers
PSC
7A21 It And Telecom - Business Application Software (Perpetual License Software)
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA
Defense program
Live Mission Operations Capability

Award details come from SAM.gov/FPDS.

About this award

The Air Force issued a BPA call to Carahsoft Technology Corp under the Department of Defense Enterprise Software Initiative (ESI) Information Technology Asset Management BPA on July 29, 2025, with a ceiling value of $249,259.64. The ESI Information Technology Asset Management BPA is a Defense-wide vehicle for commercial software licensing and IT asset management solutions procured through the DoD Enterprise Software Initiative. Work is performed in Reston, Virginia, with an ultimate completion date of July 21, 2026. The call procures help desk and ticket management software with implementation support to support the Live Mission Operations Capability (LMOC) program at Air Force Materiel Command (AFLCMC/WNRPL). The software provides ticket management system functionality enabling help desk operations for the LMOC platform and aircraft training ranges. The call is firm fixed price with no set-aside designation.

Quick answers

Who was awarded contract FA821025FB012?

FA821025FB012 was awarded to Carahsoft Technology Corp by AFLCMC Hill AFB (Lifecycle Management Center) on July 29, 2025.

How much is contract FA821025FB012 worth?

The government has obligated $249,260 on FA821025FB012.

Which agency awarded contract FA821025FB012?

AFLCMC Hill AFB (Lifecycle Management Center) awarded FA821025FB012, with funding from Air Force (Department of Defense).

Is contract FA821025FB012 an order under another contract?

Yes. FA821025FB012 is a BPA call under GS35F0119Y-N6600119A0120, a blanket purchase agreement, on Department of Defense Enterprise Software Initiative (ESI) Information Technology Asset Management BPA.

Was contract FA821025FB012 competed?

The extent of competition for FA821025FB012 was full and open competition. The government received 1 offer.

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