Customer experience - customer relationship management readiness support

Ended Awarded Last action

Contract number
HQ003424F0748
Awardee
Awarding agency
Obligated
$3,325,881

Award facts

Opportunity
  • HQ003422R0140 Solicitation number
Contract value 82% obligated
  • $3,325,881.00 Current, with exercised options
  • $4,031,889.00 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Washington, VA 20301, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Exercise an Option P00002 · Exercise OY1 $1,926,051
Funding Only Action P00001 · Customer experience - customer relations management readiness support $700,060
Original award $699,770

About this award

The Washington Headquarters Service, an office within the Department of Defense, issued a BPA call to The Clearing, Inc. on September 30, 2024, for customer experience and customer relationship management readiness support, with a ceiling value of $4,031,889 under the DoD Washington Headquarters Service customer experience BPA. The call, designated Exercise OY1, is a firm fixed-price order with an ultimate completion date of September 29, 2027. Work is performed in Washington, Virginia. The Clearing, a for-profit Subchapter S corporation, self-performs 99 percent of contract labor with minimal subcontractor engagement. The company holds significant positioning on the OASIS+ Total Small Business IDIQ and operates multiple single-award BPAs anchored to program management, change management, facilitation, and digital modernization services across civilian and limited DoD agencies.

Quick answers

Who was awarded contract HQ003424F0748?

HQ003424F0748 was awarded to The Clearing, Inc. by Washington Headquarters Service (Department of Defense) on September 30, 2024.

How much is contract HQ003424F0748 worth?

The government has obligated $3,325,881 on HQ003424F0748. Its potential value, with all options, is $4,031,889.

Is contract HQ003424F0748 an order under another contract?

Yes. HQ003424F0748 is a BPA call under GS10F0065X-HQ003422A0013, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract HQ003424F0748 competed?

The extent of competition for HQ003424F0748 was full and open competition.

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