Salesforce technical support
Ended Awarded Last action
- Contract number
- GSH1417AA0167
- Awardee
-
Acumen Solutions, Inc. UEI GJJEEX4G7567
- Awarding agency
-
Office of Administrative Services
General Services Administration
- Obligated
- $2,995,949
Award facts
- Contract value 10% obligated
-
- $2,995,949.30 Current, with exercised options
- $30,137,542.52 Potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Funding agency
- Office of the Chief Information Officer General Services Administration
- NAICS code
- 541519 Other Computer Related Services
- PSC
- D302 It And Telecom- Systems Development
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 4 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Washington, DC 20405, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $138,064 | |
| Supplemental Agreement for work within scope | $203,903 | |
| Supplemental Agreement for work within scope | $373,392 | |
| Supplemental Agreement for work within scope | $150,358 | |
| Supplemental Agreement for work within scope | $124,026 | |
| Supplemental Agreement for work within scope | $559,023 | |
| Original award | $1,447,184 |
About this award
This is a firm fixed-price Blanket Purchase Agreement (BPA) Call contract awarded by the General Services Administration (GSA) Office of the Chief Information Officer to Acumen Solutions, Inc. under the GSA Information Technology Schedule 70 contract vehicle. The contract is for Salesforce technical support services, with a potential value of $30,137,542.52 and a completion date of May 30, 2020.
As the prime contractor, Acumen Solutions has provided Salesforce development, maintenance, and ongoing support services to the Executive Office of the President's Office of Administration and White House Office, totaling over $15 million. The company also holds a $30 million BPA with the Executive Office of the President Office of Administration to implement and support an enterprise Salesforce platform across the agency, with over $10 million in task orders to date. Additionally, Acumen Solutions has a $300 million BPA with the Department of Agriculture to develop and host Salesforce portals enhancing services for farmers.
The contract utilizes Ktech Solutions LLC, Karsun Solutions LLC, and Agility Technologies Inc. as subcontractors to provide a range of Salesforce-related services, including tier 1 and 2 case resolution, integration architecture, solution design, development, and testing. Agility Technologies Inc. is an SBA-certified 8(a) small business.
Quick answers
Who was awarded contract GSH1417AA0167?
GSH1417AA0167 was awarded to Acumen Solutions, Inc. by Office of Administrative Services (General Services Administration) on June 16, 2017.
How much is contract GSH1417AA0167 worth?
The government has obligated $2,995,949 on GSH1417AA0167. Its potential value, with all options, is $30,137,543.
Which agency awarded contract GSH1417AA0167?
Office of Administrative Services (General Services Administration) awarded GSH1417AA0167, with funding from Office of the Chief Information Officer (General Services Administration).
Is contract GSH1417AA0167 an order under another contract?
Yes. GSH1417AA0167 is a BPA call under GS35F0287P-GS00Q16AEA1001, a blanket purchase agreement, on Information Technology Schedule 70 (IT-70).
Was contract GSH1417AA0167 competed?
The extent of competition for GSH1417AA0167 was full and open competition. The government received 4 offers.
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