The safe drinking water (SDW) hotline answers questions via telephone, E-mail and web, related to the safe drinking water act, the national drinking water regulations, the underground injection…

Ended Awarded Last action

Contract number
EPB16C00018
Awardee
Awarding agency
Obligated
$352,968

Award facts

Contract value 100% obligated
$352,968.23 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Funding agency
Office of Water Headquarters Offices, Environmental Protection Agency
Set-aside
No set-aside
Competition
Full and Open Competition · 1 offer Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Cape St Claire, MD 21401, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Funding Only Action 3 $88,242
Funding Only Action 2 $58,828
Other Administrative Action 1 $0
Original award $205,898

About this award

This contract award to Outreach Process Partners LLC, a woman-owned small business, is for the operation of the Safe Drinking Water (SDW) Hotline, which provides information to the public related to the Safe Drinking Water Act, drinking water regulations, and EPA guidance. The contract has a ceiling value of $352,968.23 and was awarded by the Environmental Protection Agency's Office of Water. The purpose is to staff a toll-free hotline, maintain an automated phone system, and provide a web-based Q&A database to fulfill the Office of Water's consumer awareness goals and the Safe Drinking Water Act's mandate. This contract is a Blanket Purchase Agreement (BPA) call under the Professional Services Schedule (PSS) of the General Services Administration.

Description

The safe drinking water (SDW) hotline answers questions via telephone, E-mail and web, related to the safe drinking water act, the national drinking water regulations, the underground injection control program regulations, and the source water and ground water protection programs. Hotline information specialists also assist customers in accessing relevant regulations, federal register notices, and EPA guidance documents, via internet and in hard copy, and provide helpful referrals for questions beyond the hotline's purview. Additionally, the hotline offers its services in both english and spanish. The purpose of this task is to provide information services to the public, which includes a toll-free number staffed monday through friday for not more than 6 hours per day (10 am to 4 PM eastern time unless otherwise directed by the EPA project officer); an automated phone system that operates after business hours; and a web-based question and answer database available 24/7. Continued operation of the hotline fulfills the office of water's strategic consumer awareness goals and the safe drinking water act's mandate.

Quick answers

Who was awarded contract EPB16C00018?

EPB16C00018 was awarded to Outreach Process Partners LLC by Cincinnati Procurement Operations Division (Office of Acquisition Management) on May 1, 2016.

How much is contract EPB16C00018 worth?

The government has obligated $352,968 on EPB16C00018.

Which agency awarded contract EPB16C00018?

Cincinnati Procurement Operations Division (Office of Acquisition Management) awarded EPB16C00018, with funding from Office of Water (Headquarters Offices).

Is contract EPB16C00018 an order under another contract?

Yes. EPB16C00018 is a BPA call under GS00F0008W-EPBPA15C0003, a blanket purchase agreement, on The Professional Services Schedule (PSS).

Was contract EPB16C00018 competed?

The extent of competition for EPB16C00018 was full and open competition. The government received 1 offer.

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