Annual renewal of servicenow software-as-a-service (saas) to manage day-to-day operations for customer engagement, tracking of customer issues and needs, and customer service and support.

Ended Awarded Last action

Contract number
75N93025F90003
Awardee
Awarding agency
Obligated
$1,545,902

Award facts

Contract value 100% obligated
$1,545,902.46 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
NAICS code
511210 Software Publishers
PSC
DA10 It And Telecom - Business Application/Application Development Software As A Service
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Reston, VA 20190, USA
Legislative mandates

Award details come from SAM.gov/FPDS.

About this award

The National Institute of Allergy and Infectious Diseases issued a BPA call to Carahsoft Technology Corp on February 25, 2025, for an annual renewal of ServiceNow Software-as-a-Service to manage day-to-day operations, customer engagement tracking, and customer service and support, with a ceiling value of $1,545,902.46.

The call is issued under the ServiceNow Enterprise License Agreement BPA. Place of performance is Reston, Virginia. The call carries an ultimate completion date of February 24, 2026, and is priced as Firm Fixed Price.

Quick answers

Who was awarded contract 75N93025F90003?

75N93025F90003 was awarded to Carahsoft Technology Corp by National Institute of Allergy and Infectious Diseases (National Institutes of Health) on February 25, 2025.

How much is contract 75N93025F90003 worth?

The government has obligated $1,545,902 on 75N93025F90003.

Is contract 75N93025F90003 an order under another contract?

Yes. 75N93025F90003 is a BPA call under 47QSWA18D008F-47QTCA22A0008, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 75N93025F90003 competed?

The extent of competition for 75N93025F90003 was full and open competition.

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