The systems operations support services (SOSS) contract will provide LAN support, facilities support, help desk/call center support, security support, storage support, and operational support for…

Ended Awarded Last action

Contract number
28321326FA0010174
Awardee
Awarding agency
Obligated
$22,471,492

Award facts

Contract value 26% obligated
  • $22,471,492.40 Current, with exercised options
  • $84,973,202.80 Potential, with all options
Completion date 100% complete
  • Current, with exercised options
  • Potential, with all options
Contracting staff
Set-aside
Total Small Business
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Baltimore, MD 21235, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Terminate for Convenience P00001 $0
Original award $22,471,492

About this award

The Social Security Administration issued a BPA call to It Concepts, Inc. (doing business as Kentro), a Service-Disabled Veteran-Owned Small Business, for $84,973,202.80 under the Multiple Award Schedule on July 17, 2026. The call will deliver systems operations support services including LAN support, facilities support, help desk and call center support, security support, storage support, and operational support for Social Security Administration. Performance occurs in Baltimore, Maryland, with an ultimate completion date of July 16, 2030. The call is priced firm fixed price and issued under the Total Small Business set-aside.

Description

The systems operations support services (SOSS) contract will provide LAN support, facilities support, help desk/call center support, security support, storage support, and operational support for social security administration.

Quick answers

Who was awarded contract 28321326FA0010174?

28321326FA0010174 was awarded to It Concepts, Inc. by Social Security Administration on July 17, 2026.

How much is contract 28321326FA0010174 worth?

The government has obligated $22,471,492 on 28321326FA0010174. Its potential value, with all options, is $84,973,203.

Is contract 28321326FA0010174 an order under another contract?

Yes. 28321326FA0010174 is a BPA call under GS35F0441Y-28321320A00040024, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 28321326FA0010174 competed?

The extent of competition for 28321326FA0010174 was full and open competition. It was set aside: Total Small Business.

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