Customer experience management (CXM) program through the saas BPA.
Ended Awarded Last action
- Contract number
- 28321322FA0010349
- Awardee
-
Deloitte Consulting LLP UEI CKV2L9GZKJK3
- Awarding agency
-
Social Security Administration
- Obligated
- $3,565,969
Award facts
- Opportunity
-
- 28321322Q00000326 Solicitation number
- Contract value 100% obligated
- $3,565,969.19 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Arlington, VA 22209, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Exercise an Option | $1,791,419 | |
| Exercise an Option | $780,798 | |
| Original award | $993,753 |
About this award
The Social Security Administration awarded Deloitte Consulting LLP, doing business as Deloitte, a $3.56 million firm fixed price contract under the Customer Experience Management (CXM) Program through the SaaS BPA multiple award schedule. Deloitte will provide customer experience management services to the Social Security Administration from their office in Rosslyn, Virginia over a two year period starting September 2022 through September 2024. No applicable subcontractors were identified.
Quick answers
Who was awarded contract 28321322FA0010349?
28321322FA0010349 was awarded to Deloitte Consulting LLP by Social Security Administration on September 20, 2022.
How much is contract 28321322FA0010349 worth?
The government has obligated $3,565,969 on 28321322FA0010349.
Is contract 28321322FA0010349 an order under another contract?
Yes. 28321322FA0010349 is a BPA call under 47QRAA18D001P-28321319A00040007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 28321322FA0010349 competed?
The extent of competition for 28321322FA0010349 was full and open competition. The government received 2 offers.
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