Saas BPA: customer experience (CX) support.
Ended Awarded Last action
- Contract number
- 28321321FA0010331
- Awardee
-
Deloitte Consulting LLP UEI CKV2L9GZKJK3
- Awarding agency
-
Social Security Administration
- Obligated
- $1,099,710
Award facts
- Opportunity
-
- 28321321Q00000379 Solicitation number
- Contract value 100% obligated
- $1,099,709.97 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- PSC
- R499 Support- Professional: Other
- Set-aside
- No set-aside
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Baltimore, MD 21235, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Additional Work (new agreement, FAR part 6 applies) | $99,846 | |
| Supplemental Agreement for work within scope | $0 | |
| Original award | $999,864 |
About this award
The Social Security Administration awarded a $1.1 million firm fixed price blanket purchase agreement call contract to Deloitte Consulting LLP, doing business as Deloitte, for customer experience support services. Drawing from its Multiple Award Schedule contract vehicle, Deloitte will deliver the requested products and services in Baltimore, Maryland through September 2022 to support the SSA's customer experience initiatives. No subcontractors or set aside designations were indicated. This BPA call in support of improving citizen interactions advances the SSA's mission to provide quality public services to all members of the American public.
Quick answers
Who was awarded contract 28321321FA0010331?
28321321FA0010331 was awarded to Deloitte Consulting LLP by Social Security Administration on September 28, 2021.
How much is contract 28321321FA0010331 worth?
The government has obligated $1,099,710 on 28321321FA0010331.
Is contract 28321321FA0010331 an order under another contract?
Yes. 28321321FA0010331 is a BPA call under 47QRAA18D001P-28321319A00040007, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 28321321FA0010331 competed?
The extent of competition for 28321321FA0010331 was full and open competition. The government received 2 offers.
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