Appeals customer satisfaction survey
Ended Awarded Last action
- Contract number
- 2032H821F00079
- Awardee
-
ICF Macro Inc. UEI DQ7YZMCK5D23 Part of ICF International, Inc.
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $376,659
Award facts
- Contract value 100% obligated
- $376,658.72 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Competition
- Full and Open Competition · 2 offers Multiple Award, Fair Opportunity
- Pricing
- Firm Fixed Price
- Place of performance
- Fairfax, VA 22031, USA
- Legislative mandates
-
- Service Contract Act FAR subpart 22.10
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | -$68,177 | |
| Other Administrative Action | $0 | |
| Terminate for Convenience | $0 | |
| Exercise an Option | $74,006 | |
| Other Administrative Action | -$0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $72,413 | |
| Exercise an Option | $70,853 | |
| Funding Only Action | $69,326 | |
| Other Administrative Action | $0 | |
| Exercise an Option | $0 | |
| Original award | $158,237 |
Show all 13
About this award
The Internal Revenue Service awarded a Blanket Purchase Agreement (BPA) call to ICF Macro Inc. for an Appeals Customer Satisfaction Survey, with a ceiling value of $376,658.72 under a Firm Fixed Price contract type. The contract was awarded on April 1, 2021, with an ultimate completion date of April 16, 2025, and performance is located in Fairfax, Virginia. This contract falls under the Customer Experience program and was executed through the GSA Multiple Award Schedule (MAS). No set-aside designation was applied to this procurement.
However, this contract award has been terminated for convenience effective April 16, 2025, as noted in a recent modification citing Executive Order direction regarding radical transparency about wasteful spending. ICF Macro Inc., a subsidiary of ICF International, Inc., specializes in survey research, data collection, and analysis for federal agencies. The company maintains an existing $10 million Blanket Purchase Agreement with the IRS for customer research services through 2026, demonstrating an established working relationship with the agency on taxpayer and customer experience initiatives.
Quick answers
Who was awarded contract 2032H821F00079?
2032H821F00079 was awarded to ICF Macro Inc. by Internal Revenue Service (Department of the Treasury) on April 1, 2021.
How much is contract 2032H821F00079 worth?
The government has obligated $376,659 on 2032H821F00079.
Is contract 2032H821F00079 an order under another contract?
Yes. 2032H821F00079 is a BPA call under GS00F189CA-2032H821A00002, a blanket purchase agreement, on Multiple Award Schedule (MAS).
Was contract 2032H821F00079 competed?
The extent of competition for 2032H821F00079 was full and open competition. The government received 2 offers.
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