Over-the-phone interpreter services for limited-english proficiency taxpayers, including 127 languages.

Ended Awarded Last action

Contract number
2023H225F00043
Awardee
Awarding agency
Obligated
$1,121

Award facts

Opportunity
  • 2023H225Q00018 Solicitation number
Contract value 100% obligated
$1,121.29 Current and potential, with all options
Completion date 100% complete
Current and potential, with all options
Set-aside
No set-aside
Competition
Full and Open Competition Multiple Award, Fair Opportunity
Pricing
Firm Fixed Price
Place of performance
Waltham, MA 02451, USA

Award details come from SAM.gov/FPDS.

Transactions

Action Obligated Date
Close Out P00004 -$3,069
Terminate for Convenience P00003 $0
Other Administrative Action P00002 $0
Other Administrative Action P00001 $0
Original award $4,190

About this award

The Internal Revenue Service awarded a Blanket Purchase Agreement (BPA) call valued at $1,121.29 to Lionbridge Global Solutions II Inc. for over-the-phone interpreter services supporting limited-English proficiency taxpayers across 127 languages. This BPA call, issued on April 1, 2025, with an ultimate completion date of January 15, 2026, operates under the General Services Administration's Multiple Award Schedule and represents a firm fixed-price engagement with no set-aside designation. Lionbridge, headquartered in Waltham, Massachusetts, will perform the work at its Waltham location and deliver critical language access services enabling the IRS to communicate effectively with non-English speaking taxpayers during routine administrative and tax-related interactions.

This award reflects Lionbridge's established position as a primary language services provider to federal agencies, particularly the IRS, which has issued over 40 individual BPA calls to the company for similar telephonic interpretation services. The company maintains a robust portfolio of federal language service contracts spanning multiple agencies, including U.S. Citizenship and Immigration Services, U.S. Immigration and Customs Enforcement, and the Federal Emergency Management Agency, with several contracts valued in the millions of dollars. The modest ceiling value of this particular BPA call represents one component of Lionbridge's broader engagement with the IRS and underscores the agency's reliance on the company's multilingual interpretation capabilities to fulfill its mission of serving diverse taxpayer populations.

Quick answers

Who was awarded contract 2023H225F00043?

2023H225F00043 was awarded to Lionbridge Global Solutions II Inc. by Internal Revenue Service (Department of the Treasury) on April 1, 2025.

How much is contract 2023H225F00043 worth?

The government has obligated $1,121 on 2023H225F00043.

Is contract 2023H225F00043 an order under another contract?

Yes. 2023H225F00043 is a BPA call under 47QRAA19D007V-2032H820A00004, a blanket purchase agreement, on Multiple Award Schedule (MAS).

Was contract 2023H225F00043 competed?

The extent of competition for 2023H225F00043 was full and open competition.

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