Blanket Purchase Agreement 47QRAA19D007V-2032H820A00004

The Internal Revenue Service (IRS), a civilian federal agency, awarded a Blanket Purchase Agreement (BPA) to Lionbridge Global Solutions II Inc., a leading provider of language services to the U.S. government. Under this $6 million BPA, Lionbridge will provide over-the-phone interpreter (OPI) services to facilitate multilingual taxpayer communications in support of the IRS's mission. The contract was awarded under the General Services Administration's (GSA) Multiple Award Schedule (MAS) contracting vehicle and does not have a set-aside designation. Lionbridge has extensive experience supporting numerous federal agencies, including the Department of Justice, Federal Emergency Management Agency, and Small Business Administration, with their language services requirements through various Indefinite Delivery/Indefinite Quantity (ID/IQ) vehicles. The OPI services provided under this BPA will enable the IRS to quickly procure interpretation support as needed to assist limited English proficient taxpayers and serve all Americans equitably.

The original solicitation was for the GSA Professional Services Schedule (PSS), which consolidated multiple legacy schedules including Language Services. This open, continuously available solicitation allows federal agencies to obtain a wide range of professional services, including translation, interpretation, and localization, through a centralized contract vehicle. Lionbridge was awarded a PSS contract, enabling the IRS to issue the BPA calls for OPI services under pre-negotiated terms and conditions. The IRS BPA calls specify firm-fixed-price deliverables to be performed at Lionbridge's facility in Waltham, Massachusetts through March 2025.