USDA/office of customer experience (OCX): medallia's enterprise-wide software subscription - medallia govcloud platform
Ended Awarded Last action
- Contract number
- 12314422F0011
- Awardee
-
Essnova Solutions, Inc. UEI JY5MNLLPX1K5
- Awarding agency
-
Office of Procurement and Property Management
Department of Agriculture
- Obligated
- $593,007
Award facts
- Contract value 100% obligated
- $593,006.67 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- Contracting staff
- Funding agency
- Office of the Chief Information Officer Department of Agriculture
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DD01 It And Telecom - Service Delivery Support Services: Itsm, Operations Center, Project/Pm (Labor)
- Set-aside
- No set-aside
- Competition
- Not Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Birmingham, AL 35203, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $120,224 | |
| Funding Only Action | $389,904 | |
| Funding Only Action | $82,879 | |
| Original award | $0 |
About this award
The U.S. Department of Agriculture's Office of the Chief Information Officer awarded a $593,007 firm fixed price blanket purchase agreement call contract to Essnova Solutions, Inc. of Birmingham, Alabama. Under the terms of the award, Essnova will provide Medallia's enterprise-wide software subscription and GovCloud platform to support the USDA's Office of Customer Experience. The Medallia GovCloud platform will enable the USDA to better serve customers through improved feedback collection and analytics capabilities. No set aside provisions or subcontractors were identified. This contract utilizes the Department of Agriculture's existing IT solutions vehicle to advance the agency's mission of strengthening rural communities and helping families and children in need.
Quick answers
Who was awarded contract 12314422F0011?
12314422F0011 was awarded to Essnova Solutions, Inc. by Office of Procurement and Property Management (Department of Agriculture) on October 1, 2021.
How much is contract 12314422F0011 worth?
The government has obligated $593,007 on 12314422F0011.
Which agency awarded contract 12314422F0011?
Office of Procurement and Property Management (Department of Agriculture) awarded 12314422F0011, with funding from Office of the Chief Information Officer (Department of Agriculture).
Is contract 12314422F0011 an order under another contract?
Yes. 12314422F0011 is a BPA call under 12314421A0002, a blanket purchase agreement.
Was contract 12314422F0011 competed?
The extent of competition for 12314422F0011 was not competed under sap. The government received 1 offer.
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